New E90 Engine Malfunction
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initialM
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Sorry I had bad experience wt AB JB too. :love:
Heard a lot of scary thing bout newer BMW?? Dunno much but so far not much big problem for my old UDM. Only that it need xtra attention compare to other marque but the driving experience is priceless:top:
Heard a lot of scary thing bout newer BMW?? Dunno much but so far not much big problem for my old UDM. Only that it need xtra attention compare to other marque but the driving experience is priceless:top:
TomJB
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Sorry peps, I don't know my simple reply to the topic can get such a 'great' respond.
Er... to the few who shot back, I believe I understand your frustration with your boss. I talked to one of the technician, and I understand the problem within the company. Let's put it this way, like the old Chinese saying, 'every family have their own problems'. So for an outsider like me, I don't care much about your problem but just to comment about the thing I got back from what I payed for that's all. If that frustrate you, my apologize.
But like some pal here mentioned, that's part of your job. Take example you go to LV to get a bag and the sales person hack care you and give you tons of excuses and forget about whatever request you had asked for earlier on, will you be frustrated? Its about the same concept here. Whatever the issue is, you must always put on a smile face in-front of the customer but not show to the customer your frustration. And most of all, if you can't do certain thing or can't decide or simple not clear about stuff, don't simply commit to your customer.
OK, enough of nonsense from me. To everyone, here is my apologize. Sorry for the chaos.
Chaoz!
Er... to the few who shot back, I believe I understand your frustration with your boss. I talked to one of the technician, and I understand the problem within the company. Let's put it this way, like the old Chinese saying, 'every family have their own problems'. So for an outsider like me, I don't care much about your problem but just to comment about the thing I got back from what I payed for that's all. If that frustrate you, my apologize.
But like some pal here mentioned, that's part of your job. Take example you go to LV to get a bag and the sales person hack care you and give you tons of excuses and forget about whatever request you had asked for earlier on, will you be frustrated? Its about the same concept here. Whatever the issue is, you must always put on a smile face in-front of the customer but not show to the customer your frustration. And most of all, if you can't do certain thing or can't decide or simple not clear about stuff, don't simply commit to your customer.
OK, enough of nonsense from me. To everyone, here is my apologize. Sorry for the chaos.
Chaoz!
TomJB
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initialM;351030 said:
That's why I said hopefully the generation to come bimmer will be strong enough to lure us to AB to get it. HeeHee...
Sorry, Sorry, I promised to stop the nonsense but can't help to add in one more point...
OK STOP!!!:shakehands:
Mont-o
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It's not the car problem i think. Technicians/mechanics/chief mechanics/ service manager or who else u name it at AB or authorised dealer was not equiped well enuf on the knowledge of new technology on BMW car. They lack of troubleshooting knowledge. Especially E90 or E60. Don't shot me...just my 2 sen. cheers
lygan
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I am also from JB and own a E90 320SE on sept 06. Seriously, this car has been giving me lots of problem.
1)In the beginning, i have unpleasant noise on my windows and i found that it was the rain channel that was rubbing against the door rubber, so they
replace the rain channel and the problem solved.
2) Central locking module malfunction and they replace the control module for central locking and problem solved
3) there was a steering column lock sign that came on and i explained to the JB technician and nobody at JB AB knows what i am talking about until i got fed up. Only after a few visit to JB AB and explaining to them about the faulty sign and they got the the steering column lock replace and problem solved.
4)Fuel cap cable snap and they replace and problem solved
5) Power steering fail at mileage 40000km and the replace power steering pump and problem solved
6) engine fan went into second stage speed and it was due to radiator faulty and they replace it and problem solved.
7)Driver side inner door handle leather peel off and got it replace also.
8)Engine oil sensor faulty and always give the +1 ltr sign and i always top up and later realise that it is not the engine that is consuming the oil and it is the engine sensor that give the wrong information. Change the engine oil sensor and problem solved.
Technicians at JB AB do not receive the latest information from KL service centre regarding some common faults and they always do not know how to solve the problem and instead i am also the one who ask them is it this or that problem could have caused whatever problem.
I am very disappointed with their current model E90 and i don think it has anything to do with CKD or CBU models. Cos there are lots of parts that is faulty in my car and that doesn't concern whether it is CBU or CKD.
How can a power steering pump fail at 40000km. Even a proton saga steering pump don't fail at such low mileage
1)In the beginning, i have unpleasant noise on my windows and i found that it was the rain channel that was rubbing against the door rubber, so they
replace the rain channel and the problem solved.
2) Central locking module malfunction and they replace the control module for central locking and problem solved
3) there was a steering column lock sign that came on and i explained to the JB technician and nobody at JB AB knows what i am talking about until i got fed up. Only after a few visit to JB AB and explaining to them about the faulty sign and they got the the steering column lock replace and problem solved.
4)Fuel cap cable snap and they replace and problem solved
5) Power steering fail at mileage 40000km and the replace power steering pump and problem solved
6) engine fan went into second stage speed and it was due to radiator faulty and they replace it and problem solved.
7)Driver side inner door handle leather peel off and got it replace also.
8)Engine oil sensor faulty and always give the +1 ltr sign and i always top up and later realise that it is not the engine that is consuming the oil and it is the engine sensor that give the wrong information. Change the engine oil sensor and problem solved.
Technicians at JB AB do not receive the latest information from KL service centre regarding some common faults and they always do not know how to solve the problem and instead i am also the one who ask them is it this or that problem could have caused whatever problem.
I am very disappointed with their current model E90 and i don think it has anything to do with CKD or CBU models. Cos there are lots of parts that is faulty in my car and that doesn't concern whether it is CBU or CKD.
How can a power steering pump fail at 40000km. Even a proton saga steering pump don't fail at such low mileage
pswchan
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Hi lygan
You know that they dun know what they are doing in JB since Francis left. That's why I dun service my 318i there anymore but bring it to BM Power in Permas Jaya. How's your Mini? Can AB in JB service it well too? One of my friends from Pontian switched from his 318i to C200 recently.
You know that they dun know what they are doing in JB since Francis left. That's why I dun service my 318i there anymore but bring it to BM Power in Permas Jaya. How's your Mini? Can AB in JB service it well too? One of my friends from Pontian switched from his 318i to C200 recently.
mummygohan
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Hailat, my problem started already, the steering column lock sign (red) came on this morning. Sent my car to Ingress Auto this afternoon & was told to leave the car overnight & the car will breakdown anytime. By the way, i just got my car for 4mths+ & the mileage was 10,400km.
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