Engine Oil
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astroboy
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bsoosay;457004 said:
SC = Service Centre..
Yup.. just as I've expected, they will tell u its alright and I'm surprise Segambut still using Shell. Sg Besi and Glenmarie AB SC have already switched to Syntium, even IA (Ingress Auto) and SA (Sapura Auto).
Schwepps will tell u its not okay, astroboy will tell u its ok, SC will tell u its okay, as long as "+1L" warning is not illuminated, just treat it as still "enough".
Of course "Full/MAX" level is a lot better loo. Engine oil is not only a lubricant, its also a heat transferring agent to regulate engine temperature just like how our blood regulating our body temperature, and as what Schwepps brought up earlier, running lower level oil is accelerating the thickering of oil or sludge formation in your engine because when u keep boiling a pan of oil, you will end up with tar..
If more oil, the solidifying process is definitely slower loo.. I better not bring up the Periodic Table again or else t2r will drop in and tembak me.. 
Schwepps
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SC = Service Consultant (Service Advisor) Unfortunately that would be the standard answer, expecially from an SC. Do you buy the story that they didn't fill the engine 100% when you paid more than 1/4 million for a high-end car? At the very least, that would be sloppy or no QC. BMW customer care is not even as good as national cars then.
You should complain about this to the Sales Advisor from whom you bought the car, and take it higher if he also pushes you off. Compare: in 2 years and several oil changes, my E90s have not dropped even 1 bar of oil! I checked this morning and it's still 5 bars - the last change was in May.
If AB Segambut is using Shell, then it's Helix Ultra AB which is a fully synthetic and is good. But if the SC has asked you to get 1l of 5W-40 from Shell, that would be Helix Ultra, but not Ultra AB. We established on this forum a few months ago that Ultra 5W-40 is a Group 3 mineral oil, not a synthetic. What cr*p from an authorised dealer! Better go to IA from now on buddy.
At the end of the day, top up with either Syntium 3000 LL or Helix Ultra AB even if it's at your own cost. 1l costs just below RM100 from the spare parts counter, and as MSports said, that's very minimal compared to repair costs that can arise from taking a cavalier risk.
You should complain about this to the Sales Advisor from whom you bought the car, and take it higher if he also pushes you off. Compare: in 2 years and several oil changes, my E90s have not dropped even 1 bar of oil! I checked this morning and it's still 5 bars - the last change was in May.
If AB Segambut is using Shell, then it's Helix Ultra AB which is a fully synthetic and is good. But if the SC has asked you to get 1l of 5W-40 from Shell, that would be Helix Ultra, but not Ultra AB. We established on this forum a few months ago that Ultra 5W-40 is a Group 3 mineral oil, not a synthetic. What cr*p from an authorised dealer! Better go to IA from now on buddy.
At the end of the day, top up with either Syntium 3000 LL or Helix Ultra AB even if it's at your own cost. 1l costs just below RM100 from the spare parts counter, and as MSports said, that's very minimal compared to repair costs that can arise from taking a cavalier risk.
Hi Guys, thanks for the advise. You are right, I should pop by Ingress Auto. But would my warranty be void? I have a free servicing and warranty for parts for 3 years.
Schwepps there isn't a 1L Helix Ultra AB?
Should I just get this done by myself?
Oh yes, another thing that I was told by the Service Consultant is that if there is too much of oil, this would spoil the oil seals in the long run.
Schwepps there isn't a 1L Helix Ultra AB?
Should I just get this done by myself?
Oh yes, another thing that I was told by the Service Consultant is that if there is too much of oil, this would spoil the oil seals in the long run.
Schwepps
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bsoosay;457042 said:
No way your warranty would be void. No idea what top-up oil AB Segambut is selling. Could be Syntium, could be Helix. :stupid: The other dealers are selling Syntium 3000 LL in their 1l packs. Why do you want Helix Ultra AB anyway? If you MUST have it, go to any C&C and buy their top-up pack. Mercs use Helix Ultra AB.
You can do it yourself, but why? Just drive to IA and tell an SC you need a top-up. As MSport said, they probably won't charge you any labour, just the oil. I think it's RM95 for a 1l pack.
Why being so shy? If it were me, I would be speaking to the branch manager or higher about the oil loss already.
When my SA didn't help me about a part they 'forgot' to supply with my present unit, I bypassed his management altogether and went straight to BMW Malaysia. They got a branch manager to attend to me personally. Don't waste time.
astroboy
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I thought the oil top up policy has been updated oredi? BSRI now include oil top up oredi ma, but must wait until "+1L" warning wor...
Missing parts.. haha, I did the same, tell the SC, they all say its like that wan. Tell BMW Malaysia, immediately kao tim!
But when it come to engine oil, they pass it to the SC to decide. As long as th "+1L" warning is not there, SC can't claim BMW Malaysia. So if SC top up for u, they will have to absorb the cost at the SC level. So who do u think should bear the cost of the top up? Speak to that person.
If your "+1L" illuminates before hitting 7k km, then maybe u have a case because they have accepted the fact the the N52 engine is normal to consume 1L every 7k to 8k km. They will tell u its like that.. and many of us sort of accepted the fact as well.
Missing parts.. haha, I did the same, tell the SC, they all say its like that wan. Tell BMW Malaysia, immediately kao tim!
But when it come to engine oil, they pass it to the SC to decide. As long as th "+1L" warning is not there, SC can't claim BMW Malaysia. So if SC top up for u, they will have to absorb the cost at the SC level. So who do u think should bear the cost of the top up? Speak to that person.
If your "+1L" illuminates before hitting 7k km, then maybe u have a case because they have accepted the fact the the N52 engine is normal to consume 1L every 7k to 8k km. They will tell u its like that.. and many of us sort of accepted the fact as well.
Guys, I am rather worried. Ebby37 and Schwepps say that they've never had oil loss. Why am I having this then? I have stated this to the guy who sold me the car from AB and also the Branch Manager. I've stated that I know people who have not faced such a problem, but they are unable to give me an answer.
BlackE90
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bsoosay;457110 said:
Bro, here's the contact for:
BMW Malaysia Sdn Bhd
3501, Jalan Teknokrat 5
63000 Cyberjaya
Selangor
BMW Voice:
1-800-88-3000
Fax:
+603-21661212
Sales & Marketing Director:
Michael Lerch
Head Of Marketing:
Raymond Tan
Auto Bavaria is an authorised dealer for BMW M'sia, just like Sapura Auto & Ingress Auto (in Klang Valley).
Hi Guys,
Thanks for the information for BMW Malaysia.
I've attached a picture of the level of Engine Oil. Take a look and let me know if I'm just paranoid.
Secondly, I wanted to highlight that the moment I hit on Vehicle Status and check on the Engine Oil, it takes about 5 to 8 minutes to actually show me the reading. Is this normal?
Hi Rachel, my only reason for making a fuss about the reduction of engine oil is simply because some of the other cars used by Schwepps, Ebby37 and the rest are not facing this issue. If there is something wrong, BMW should look into it.
Astroboy, correct me if I'm wrong, but did you also face more or less the same issue?
Thanks for the information for BMW Malaysia.
I've attached a picture of the level of Engine Oil. Take a look and let me know if I'm just paranoid.
Secondly, I wanted to highlight that the moment I hit on Vehicle Status and check on the Engine Oil, it takes about 5 to 8 minutes to actually show me the reading. Is this normal?
Hi Rachel, my only reason for making a fuss about the reduction of engine oil is simply because some of the other cars used by Schwepps, Ebby37 and the rest are not facing this issue. If there is something wrong, BMW should look into it.
Astroboy, correct me if I'm wrong, but did you also face more or less the same issue?
My concern is not getting it topped up, but rather why has the engine oil reduced considerably after just 5100km in mileage.
By the way, I called up Ingress Auto and they told me the same thing. That I should wait for the indication to fill up +1L and then get a top up. The Service Advisor that I spoke to also told me that since I had 2800km to go before my servicing, he said its alright to bring it in now and get it serviced.
Could my driving or the few out-station trips cause a reduction in engine oil?
By the way, I called up Ingress Auto and they told me the same thing. That I should wait for the indication to fill up +1L and then get a top up. The Service Advisor that I spoke to also told me that since I had 2800km to go before my servicing, he said its alright to bring it in now and get it serviced.
Could my driving or the few out-station trips cause a reduction in engine oil?
racheltoh
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Ben, i think the issue can be easily rectified at any service branch. I had this engine oil fill up issue too. So I tumpang Astro to buy n pour the oil..got the Torco sth sth...and I keep one spare in the car. I remember the first time, when they say fill up 1L, i think it actually used more than 1L. ..
Yes, driving outstation causes reduction in engine oil. Cos i remembered, the first time this engine oil thing, was Oct08. Then in Dec08 when i went for a very FAST outstation drive, it ask for engine oil again..
Yes, driving outstation causes reduction in engine oil. Cos i remembered, the first time this engine oil thing, was Oct08. Then in Dec08 when i went for a very FAST outstation drive, it ask for engine oil again..
astroboy
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To me, its very simple physic and not some Houdini playing tricks with our car. The puzzle of mysterious missing engine oil is not difficult to solve, having "played" with cars for more than 20 years, there's only few possibilities. E90 is a little more sophisticated especially the N52 magnesium alloy block which is running a condition based on-demand engine oil pump, so since everyone is experiencing 7k to 8k for 1L top up, I take it as a norm.
We tried to establish the cause and there's quite a few traditional cause like loose piston ring, leaky oil seals, leaky gasket, loose valve seals but the N52 does not show any symptom confirming any of the above which lead to only one possibility ~ evaporation of engine oil.
A super hot BMW engine, paired with the thin 5w-30 engine oil, is a great recipe of "evaporation" of engine oil. Try 5w-40 I believe oil loss will reduce, but same with performance too due to the heavier oil.
On top of that, I think the condition based on-demand oil pump is not helping too. I saw the oil pump is a chain driven pump connected to the crank shaft, yet there's a regulator to regulate the quantity of oil going to the head, why? Izzit something to do with the hydraulic lifters? Next thing to find out is how the oil pressure regulator works and what's the condition.. care to join me for the quest of this piece of jigsaw to complete the oil loss puzzle?!
And I'm not even running an N52.. My N46 4-potter aluminum alloy block also has oil loss problem but less serious compare to the N52.
I will be testing out the Castrol SLX 0w-30 in my next change, no LL label.. but claim no oil loss, for the name of science!
BTW, I saw "Engine oil level OK" in the above iDrive reading. So no problem ma.. I wonder when they will show the oil color on the iDrive screen..
We tried to establish the cause and there's quite a few traditional cause like loose piston ring, leaky oil seals, leaky gasket, loose valve seals but the N52 does not show any symptom confirming any of the above which lead to only one possibility ~ evaporation of engine oil.
A super hot BMW engine, paired with the thin 5w-30 engine oil, is a great recipe of "evaporation" of engine oil. Try 5w-40 I believe oil loss will reduce, but same with performance too due to the heavier oil.
On top of that, I think the condition based on-demand oil pump is not helping too. I saw the oil pump is a chain driven pump connected to the crank shaft, yet there's a regulator to regulate the quantity of oil going to the head, why? Izzit something to do with the hydraulic lifters? Next thing to find out is how the oil pressure regulator works and what's the condition.. care to join me for the quest of this piece of jigsaw to complete the oil loss puzzle?!
And I'm not even running an N52..
My N46 4-potter aluminum alloy block also has oil loss problem but less serious compare to the N52.I will be testing out the Castrol SLX 0w-30 in my next change, no LL label..
but claim no oil loss, for the name of science! BTW, I saw "Engine oil level OK" in the above iDrive reading. So no problem ma..
I wonder when they will show the oil color on the iDrive screen.. Similar threads
