Hi Saat, so sorry to hear abt what happen to you. If I recall in 2009 I changed my tints to solargard at Tint Shop, Taipan. Sometime later when i tried to change one of the stickers on the front windscreen, tak boleh keluar. Went back to them, they took it out at no charge but then the film on that portion also came out. After a short discussion with the lady boss, she agreed its a warranty claim and they changed the flim on the front windscreen. Also changed the flim on passenger front window, had a bubble. I pun tak perasaan. Not sure abt the experience of others, but have done 3 cars with them, so far no issue. Cheers