The dealer was trying to divert your attention to the water pump and its a normal Malaysian mentality..."Not Me!" Just to be fair to the dealer, they don't manufacture the car, and they only touch your water pump, what u expect them to do? Claim a new water pump for u? What the dealer should do is they should represent u (earn your $$$ oredi mah!) and claim a new car for u (manufacturer's defect mah!), or else we boycott the dealer. Which dealer is this? Sales dealer, not the service center..
The Insurance company will "drill" BMW Malaysia because despite insured, I don't think the insurance company would want to putih putih pay u over RM200k if its a case of manufacturer's defect. If you don't do anything, the Insurer will just pay you the obligated coverage of what ever market price, then they will take it up against BMW Malaysia to seek compensation, if they can proof manufacturer's defect or negligence la. So Insurance company will come out as a winner. Not u, not BMW Malaysia!
Source of fire MUST be IDENTIFIED by the manufacturer because its human life they are playing with for selling cars that can catch fire anytime. Just like the Death of a Princess case, Merc were as eager to get hold of the car to find out if there's any structurer weakness of the car in the 1st place or are they any structurer improvement necessary for their cars.
Incidents like this can provide valuable information for future models. If the local BMW is not interested, talk to those in Germany. Your car now hold a piece of priceless information and if the competitors get hold of it, they will use it to attack BMW.
If I'm a Merc dealer, I will buy your E90 and park it in front of my showroom.. Merc sales sure boom!!
Actually hor, the more u tell others, the lesser chance of claiming a car from them. The more you keep quiet, the higher the chance of getting a replacement car from them as a "token to keep quiet" ma.
Why? If claiming an E90 is so easy, I would set mine on fire and get the latest spec 156hp E90 or 320i MSport... I don't mine the wait as long as sure can claim.. For them is very easy, car no problem, maybe u have lots of enemy kua. So source is fire is very crucial here!
I would only use the forum as a last resort and out of hope.. just my dua kupang..