iDrive Software Update

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Recently I tried on the bmw update website but it says my VIN is incorrect. Previously it was allright and i have downloaded from it few times already. Anyone facing the same issue?
 
ngiing said:
Recently I tried on the bmw update website but it says my VIN is incorrect. Previously it was allright and i have downloaded from it few times already. Anyone facing the same issue?
Same as here too, also said my vin incorrect
 
I'm driving a 328i 2012, I had same problem with VIN incorrect, contacted BMW Malaysia, here is their reply:

Dear Mr Steve,



Good day to you.


With reference to BMW ConnectedDrive compatibility for services, we have done further checks into our system and wish to inform you that your vehicle has no ConnectedDrive features available to it.



The main reason for this is because ConnectedDrive became available to cars with a production date post 7 July 2015. Per our records, your vehicle has an earlier production date of 7 July 2012. Hence, it does not have a built-in SIM card to allow for ConnectedDrive features.



Unfortunately the SIM card cannot be retrofitted past the date of production. We hope this provides clarification on the matter.



Thank you.



Should you require any assistance please do not hesitate to contact us.
 
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