Update:
Raft M'sia (RM) replied as follows:
Hi,
Yes, we do refund if the trip has to be postpone or canceled by our party. However, Sg.Slim is always available for rafting just the matter of high or low flow.
Thanks again.
Regards,
PieRose
PieRose Swiftwater Sdn Bhd (760362-A)
No. 11 Jalan Damai 7
Taman Damai Utama
44000 Kuala Kubu Bharu
Selangor, MALAYSIA.
TelFax: + 6 03 60645040
Mobile: + 6 019 645 8615
+ 6 013 361 3991
Email:
pierose13@yahoo.com
info@raftmalaysia.com
Website:
www.raftmalaysia.com
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From: Amardeep Sharma
To: PieRose Swiftwater SB
Sent: Fri, March 5, 2010 1:01:24 PM
Subject: Re: White Water Rafting.
Hi,
Appreciate your feedback.
Would our payment be refunded in the event Sg.Selangor and Sg. Slim are both dry?
Rgds.
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From: PieRose Swiftwater SB
To: Amardeep Sharma
Sent: Friday, March 5, 2010 11:29:05
Subject: Re: White Water Rafting.
Hi,
Message noted and thanks for writing in. March 27th is still available but we can't confirmed for Sg.Selangor. As the water is still not overflowing from the dam, all our run depends on the release. Should there be no water then, we will shift the run to Sg.Slim,Ulu Slim. Water release confirmation can only be done on the day itself at 9.00am.We just hope by that time water is overflowing .
Do find the details as in the attachment. Please take note that we only confirmed a date/space upon a deposit of 50% and final payment 7 days before the trip. Thanks anagin and looking forward to hear from you.
Regards,
PieRose