buzzlie
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Important messages: From Jim Lentz, President and Chief Operating Officer, Toyota Motor Sales, U.S.A., Inc.Recently, Toyota announced two safety recalls that cover some of its models. Both recall campaigns address conditions related to the accelerator pedal. The first recall, "Floor Mat Entrapment," regards the potential for an unsecured or incompatible driver's floor mat to interfere with the accelerator pedal and cause it to get stuck in the wide-open position.The second recall, "Pedal," is being conducted because there is a possibility that certain accelerator pedal mechanisms may mechanically stick in a partially depressed position or return slowly to the idle position.As part of the recall campaign, new car sales of vehicles subject to the pedal recall have been temporarily suspended until the problem is remedied.In addition, we've temporarily halted production at some of our North American plants to focus our resources on remedying the vehicles we've recalled. Why have we taken this unprecedented action? Because it's the right thing to do for our owners.Is your Toyota subject to one or both of the recalls? Select your model from the list at left to learn whether either or both of these recalls apply to your Toyota vehicle and what you should expect regarding the recall remedies.If you have additional questions or concerns that have not been addressed here, please contact the Toyota Customer Experience Center at 1-800-331-4331. The Toyota Customer Experience Center hours are: Mon.–Fri. 5:00 am-6:00 pm PST, Sat.–Sun. 7:00 am-4:00 pm PST.