STruttgard?
why do you guys even bother going there... your money is better off given to help feed some dogs at the shelter or even given to the baggers on the road for that matter as oppose to paying for the kind of service they are offering.
that idiot manager of their's AH jwan or something seems like he has a bloody foot stuck up his anal orifice (or maybe its a N x number of dissatisfied customers foot) for an attitude.
case in point... that idiot sold me an engine block that does not have a valid AP or should i say its probably from one of his reaped off customer's car. so i ask for a change for another with a valid AP, was told its gonna be another 1000 from the 800 i'd already paid him.... demanded a refund but was told to bugger off... anyhow, its lucky i paid my purchase with my credit card, with a quick call to the card centre and the charges were reversed due to the dispute. struttgard was even given a warning by their legal department.
ANyway, i take it as a blessing in disguise as i got another block WIth valid papers for only 200 at another place with 5 star service.
another case in point, my cousin's e60 was sent there for a standard oil service and was given two oily hand marks on his A pillar as a souvenir. ask them to clean it up but was told they were already there from the beginning.... RIGHT! thats the last $700 they will ever see from my cousin or any of our friends for that matter...
HANG struttgard, you get better service and better pricing else where.