Delayed Delivery of F10!

[ck318ci]

Brothers and SistersI am writing to vent my frustration about my purchase of my F10My E60 is due for road tax and Insurance renewal in Nov and I am getting married around the same time tooDue to many uncalled breakdown of the E60, I have gone and booked a brand new F10 523I from a parallel Importer in Singapore.This is how my story goesI went to PML, authorised dealer in Sg to check out the 5 series in May, at that time, the basic 523I was going at 231k Sg Dollars while the Highline was at 246k.After shopping around, I managed to secure a deal at 205k for a premium spec 523i( Sunroof, 12 way speaker, sunblind, comfort access etc etc,)At point of signing the contract, and a 10% deposit, was told the car is in Singapore port, only awaiting homologation and custom clearance. I thought it would be deliver well before November.Have been calling the Sales Agent after signing the deal, She was not responsive to calls and text, else, she will say the car is in the custom, just dont know when it will be deliver, likely August, I have been otherwise co-operative with providing other documents and paper work.Come Aug, I called the SA again, She was on leave, a colleague took over and informed me the car might be in shipment from Germany, and not here yet. Pissed off, called the SA numerous time and only to get back to me in few days timeThis time, she clarified and said that was of her mistake that she informed me about the wrong infor ( car being in Sg) and now the car will only be deliver in Nov! Being pissed off and felt cheated, I demanded to speak to her boss.Now that I am stuck. The boss said the car I ordered was indent basis and will be deliver in 4 months, from manufacturing, process, shipment to clearing customs. Since I paid the deposit in June, likely will be Oct if not Nov, No guaranteed yet. Point is, if they have been honest before, I could have gone to another PI which has immediate stockNow that if I withdraw from the deal, the similar spec 523I from other PI or let says Market price is around 246k (due to high COE) and I will loose out on the difference of my traded in price in June.I can only now wait inpatiently for my F10. However, if the car is delayed beyond my insurance renewal, they will have to absorb that so I dont pay extra for the road tax and insurance for my current E60..ck

 

[Herbert]

Hi ck318ci,

Thanks for sharing with us your ordeal and I believe most of us here would feel the same (frustration if not anger). I too had similar experiences dealing with car SA in the past. From many related encounters on car purchases, it seems honesty is now a rare culture and/or practice.

 

[Hillgosh]

Face it, it maybe a blessing in disguise. Good luck!

 

[Lancelot Adolph]

It is true, honesty is hard to find these days,

I had the same problem like yours, it took me approximately 5 months to get my car, whilst the Sales Agent kept telling me it normally takes them 1 month to get the car; reality is, it takes more than the estimated time.

If times up, they'll tell you to get other available colors or whatsoever reason they can come up with.

Anyhow, I've gotten my car, love it,

Cheers!

 

[aoch88]

Any chance to change your order now or ask for courtesy car, rebate for your road tax since they fail to deliver on time? Perhaps they can do some goodwill in return for their mistakes?

 

[ck318ci]

They did offered me to take up the basic 523Ifor 10K less ( $195K) than my purchase price . It all seems like a good deal given that the basic price due to latest COE price has jacked up the basic spec F10 to 215K for parallel import and 246K from authorised dealer.
But the spec missing will be sunshade, sunroof, sport steering with paddle shift, auto tailgate, comfort access, partial black panel etc etc...
Other point is, If I really wanted the basic 523I, I would have ordered then and be driving it now.
I ll stick with the current order.

I am using my E60 until the delivery of the car, if insurance and road tax renewal is inevitable, they will absorb that so, i ll just let it be...

Have bought the 328 18 inch wheels and hoping to mount it on. now it is just gonna sit in the store room collecting dust.

 

[RH5]

They did offered me to take up the basic 523Ifor 10K less ( $195K) than my purchase price . It all seems like a good deal given that the basic price due to latest COE price has jacked up the basic spec F10 to 215K for parallel import and 246K from authorised dealer.
But the spec missing will be sunshade, sunroof, sport steering with paddle shift, auto tailgate, comfort access, partial black panel etc etc...
Other point is, If I really wanted the basic 523I, I would have ordered then and be driving it now.
I ll stick with the current order.

I am using my E60 until the delivery of the car, if insurance and road tax renewal is inevitable, they will absorb that so, i ll just let it be...

Have bought the 328 18 inch wheels and hoping to mount it on. now it is just gonna sit in the store room collecting dust.

Hi ck, do u mind to share the price for that style 328 wheel..?

 

[ck318ci]

Bad News..

Got a called from the dealer that my car will not be delivered in October. Gonna be delayed til Nov or maybe even longer
However, he managed to sourced another car exactly the same colour/ ext and interior/ fineline anthracite trim
with all the same spec minus - Comfort access, auto tailgate and roller blind.
Delivery in 3 weeks

Offered 3k Sgd off my purchased price.
I negotiated and managed to get 5k Off with free solar tint. ( will ask them to cash back so I can get a better tint)

Hope I ll be making the right decision and wont regret about the three features missing above.


Ck

 

[t2ribena]

those missing features worth more than 5k sgd...

 

[ck318ci]

What to do? now the basic spec car without any of the features are going for 215k and Authorised dealer is 245k! Mine will still be 200k all in.. I think from that perspective, It is much easier to swallow.

And I dont want to go through the hassle of renewing insurance and road tax for my car. which might cost me a few hundreds more.

CK

 

[davidtch]

IMHO, u should ask them to provide VIN number of the car in the port. x check whether this car is available b4 sign on the dotted line.

Anyway, i still can't swallow car CIF price (OMV) of 50k and dealer gross margin of 50k.

 

[aoch88]

Anyway, i still can't swallow car CIF price (OMV) of 50k and dealer gross margin of 50k.

It's the same in Malaysia and those parallel import AP dealers easily make RM50K and above for a BMW. Thanks to all these AP given to only cronies

 

[noobie]

ck318ci,

the 3 missing function is important, esp the comfort access!

Bad News..

Got a called from the dealer that my car will not be delivered in October. Gonna be delayed til Nov or maybe even longer
However, he managed to sourced another car exactly the same colour/ ext and interior/ fineline anthracite trim
with all the same spec minus - Comfort access, auto tailgate and roller blind.
Delivery in 3 weeks

Offered 3k Sgd off my purchased price.
I negotiated and managed to get 5k Off with free solar tint. ( will ask them to cash back so I can get a better tint)

Hope I ll be making the right decision and wont regret about the three features missing above.


Ck

 

[ck318ci]

I have signed the deal to get the lesser spec car.
The three features are cool to have but not entirely necessary..
now with the 5.5K saving ( able to get another 500 off after making a lot of noise)
I can get the retrofit 10.7 inch Pro Navi set with Reverse camera, DVD, TV tuner etc etc plus installing Solar film

I think that would compensate with the missing sunblind, auto tail gate ( hardly put anything in the boot)

PS: I got confirmation, Mine is coming with the M sport steering with paddle shift. not just normal steering.

20 days to go before collection, car should be arriving in the showroom in 2 weeks.

ck

 

[ck318ci]

It's the same in Malaysia and those parallel import AP dealers easily make RM50K and above for a BMW. Thanks to all these AP given to only cronies

buying a car is bound to be a loosing liability... Is just a matter how much we want the roundel.
Motoring trade is a lucrutive business but for consumers, we have no choice if you want the finer things in life.

for the money you will " lose" in purchasing a car, I am sure everyone here can find a way to make it back.

so peace out and enjoy the priviledge of owning such a fine motor.

ck

 

[terencehilary]

CK318ci.... remember me?

 

[ck318ci]

Yo Terrence, Of course.. You are the one who asked me about the VW Polo

How is it going so far?

Mine is doing ok.. Usual wear and tear..

Sorry didnt get back to you about the armrest. apparently is a scam
bought one for mom's car and it wouldnt fit as it was design for the first gen Polo

We have to use extra 2 philips screw to tighthen it..though it looks OEM but it still a bit flimsy..

 

[terencehilary]

Hi CK, Glad to hear that u still remember me.. hehehe... so far my e60 msport LCI uk spec with 3lit engine also doing good... just heard about ur sad story of e60... i hope u will feedback us on ur F10 later... I m also eyeing on the F10 or latest Z4.... woo hoo...

 

[ck318ci]

whooa...... The latest Z4 is a beautiful car...
Would love to own of those if not being a roster

I need a 4 door car for work, family.
Wifey prefer good old big saloon nevertheless....

F10 is a great looking car and drives a lot better compare to the E60 ( IMHO)

happy hunting mate.