seech
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- Joined
- Dec 21, 2006
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I think this is the key question isn't it? If we can answer this well enough with overwhelming reasons and benefits and demonstrate the tremendous value of becoming an 'official' member of BMW Club Malaysia then we probably won't have enough registration forms to go around and the majority of us will sign up.As one of the persons who has contributed to this 'controversy' in other posts please allow me an opportunity to prove that I'm not just a person who complains but one who is concerned about where this forum is heading and contribute some ideas of how we can work things out so everyone is happy.In any sales transaction (getting people to sign up as 'official' members can also be viewed as a sales transaction) there are a few critical factors. The first and most important in any sales process is reaching as many qualified prospects as possible. How do you reach the most qualified prospects to inform them of the product which you are trying to sell which in this case is the 'official' membership? That question is easy to answer, the members of this forum can certainly be considered qualified prospects. Most are passionate about BMW's so most would be open to hear about the benefits of joining as an 'official' member. Any sales professional will tell you securing a steady stream of new prospects is one of the more important parts of the sales process. If I'm not mistaken according to the site statistics there are Members: 6,685, Active Members: 2,669 and because of the lively and vibrant forum this number keeps growing. But for the sake of simplicity lets just take only the active members and round it off to 2,500.So we now have 2,500 potential customers for our product. Now we need to approach all these prospects and demonstrate the benefits and overwhelming value of what we are trying to sell. Do a good enough job of this and you may get a 10% conversion rate. Even at that rate you would have 250 'official' members. Improve that conversion rate and you could easily have 500 'official' members. Demonstrate to those who have not signed up how many benefits the 'official' members have enjoyed and those fence sitters will also be compelled to join as well. Do this well enough and you could easily have 1,000 'official' members.So what's my point? My point is that if you demonstrate to the forum members overwhelming value then I'm certain you will have quite a few members signing up as 'official' members. Even so, you will still have those who don't sign up. Does that mean that they even though they have no interest in becoming 'official' members right now that they will never want to join as an 'official' member in the future? For some of those like me, this just isn't the right time as they may have other more pressing matters in their lives. Still, these members should not be given up as no hope and shut out as things may change in the future.From what I have read so far, there seems to be two issues at hand. The desire to set up a 'real' club on planet earth as opposed to a cyber club and the need to fund the club activities including this website.Getting people to sign up as 'official' members just to set up an official real world club as recognized by the ROS isn't all that compelling. Getting them to sign up to get a goodie bag may not interest everyone either. From what I can see, one of the main reasons given for getting people to sign up is to allow them unrestricted us of this forum. I am not an expert and I may be wrong but I think that this may not work out as planned. The very reason you have so many qualified prospects is because of this forum. Closing the forum to non 'official' members will not compel them to join as what is the point of a forum when there are only a few 'official' members around? Imagine if all the non official member posts were deleted and only the 'official' member posts were left, there wouldn't be very much going on. Most of the activity and new posts are from unofficial members who are registered forum members. We all know there are other local sites out there to cater for a similar crowd but the reason we have so many people here is that this forum is seen as the official forum and hence 2,500+ active members. Cutting these people off will just kill this site and with the death of this site you will no longer have a ready supply of prospects to sign up as 'official' members.So what can we do to satisfy everyone? For one thing, I think it would be best to separate the two issues and not link them together. BMW Club Malaysia and bmwclubmalaysia.com should be considered the same but separate. What do I mean? Have a two tier membership structure. One for the real world and one for cyberspace. I'm sure there are many more forummers who are willing to contribute a small amount to join as 'official' forum members who have full access to the site as this amount shouldn't be that big anyway. Of course real world 'official' members would also enjoy this benefit. I don't know how much it cost to host this forum but lets just say we charge just $1 per member to gain full access. If all 2,500+ active members sign up you already have $2,500+ a year to cover the cost of running this site. I'm sure you will have many, many more people willing to pay $1 vs. $300.Of course, the real world BMW club members will have their own benefits that virtual members will not enjoy. If virtual members want to enjoy the same benefits then they are always welcome to sign up as 'official' members.If the benefits of joining the real world portion of the club demonstrates overwhelming value I'm sure many virtual members will sign up as well to enjoy the same benefits.Some ideas on how to make it more compelling for fellow forummers to sign up as 'official' members. Just my random ideas so some may or may not be workable:- Get special access to events for 'official' members only. This does not have to be only for big events like F1. What about a special preview of the latest models of BMW's by Auto Bavaria? I'm sure most of the members would be keen to see the latest models in a special preview organized by AB. This shouldn't be too difficult to arrange as this is the 'official' BMW club and I'm sure AB would also like to reach existing BMW enthusiast? How about access to any BMW sanctioned events? Motorshows etc. anything to do with BMW's. How about invites to previews of the latest products and accessories for BMW's from any of the vendors or tuners? - Dyno days for members only at special member rates? Free diagnostic checks for all members by AB or other specialty workshops? Trackdays for members only.- Educational events for 'official' members only. Maybe invite a paint manufacturer to explain to our members how to choose better paint for their cars. Visit to automotive product manufacturers. Goodyear factory visit? AB factory? What about car detailing events like those organized by Meguiar's Malaysia for official car clubs. They are free but you do have to be a member of a car club.- Access to official BMW merchandise. Only 'official' members will be allowed to purchase these products. Group purchases. Only 'official' members can participate in group purchases (which logically should be better value vs. individual purchase). I'm sure this alone might compel some of us to join. Join as a real member and save money!!!- Because we have a lot of BMW owners as members, I'm sure our demographics are appealing to certain companies. Maybe a special event at the LV boutique or a golf shop or anything else that may interest a BMW owner. (I know not everyone drives a new bimmer but I'm sure we have enough who may be interested in such things.) Previews to new housing projects????? Investment talks??? - Discounts for official members at various car outlets. Maybe tie up with an official tire shop/workshop/paint shop/etc.? They would welcome the exposure and we would welcome the discounts.Anyway, I'm sure some of the ideas I've listed above may or may not be workable but if some of them could be implemented I'm sure many more of us would join as 'official' members.My point is that if you want more people to join as 'official' members then make it so irresistible that those who haven't joined will feel stupid for not joining and will sign up immediately. Closing the forum to those who do not sign up may not work that well. People generally react negatively to being threatened. Join or else.....Ok. I've said all that I have wanted to say. I am not an 'official' member and currently have no plans to join due to other commitments in my life right now.I AM however a keen forummer and enjoy posting and keeping involved in this forum. I'm realistic and understand that everything has a cost. I would gladly contribute to pay for the cost of keeping this forum up and running. I may be wrong but I'm sure there are others who feel the same. It would be a shame to see this all this gone. I am not here to cause anyone any trouble but I felt strongly enough about this to explain my reasons above. I do hope those in charge will take all our views into account but the final decision still lies with them.This will be my last post on this issue as it is out of my hands anyway and I have said all I have to say on this issue.Thank you.