Unpleasant Experience at Optimum Motorworks Kayu Ara
- Thread starter Ncjing
- Start date
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Wish I had stumbled upon this thread earlier before I tried out Optimum. I also kena ketuk by Fai few months ago.
Not only their parts prices were expensive but also of questionable quality. For example the lower control
arm bush they changed for me lasted less than three months and one of them cracked already and I had to change again to a premium one in another workshop. Lest you think I'm a boy racer, I am actually a very careful driver and I don't simply trash my car over humps, pot holes and around corners. The boss Jason was actually approachable and friendly but, for unknown reason, he left the pricing to Ah Fai, who is less friendly. What a waste...
Raymond Autoworks in Sunway Damansara is even worse. I found out that their prices are even higher than Auto Bavarian Glenmarie's ones, would you believe!!! And they even charge me a hefty so-called inspection fee on top of their already expensive labour charge! I don't think other outside BMW workshops do that, except maybe BMW Service Centres. This workshop is bigger than most normal/outside BMW workshops (it occupies a corner lot that effectively likes two shoplots joined tog.) yet it was so empty even though it was few days before a long holiday, when all the other workshops in the neighbourhood were jam packed with cars and they had to turn me away cos they couldn't cope! That was why I ended up there, sigh. I guess most seasoned BMW owners must have already heard of this blood sucker and avoiding it like plague! While I was there I only saw two mat sallehs checking in. I also feel sorry for them!
All I can say is that in Malaysia some, thankfully not all, BMW specialists/workshops think that BMW drivers are all loaded so can slaughter as they wish. If not for them, I think BMW cars are not really that costly to maintain.
Not only their parts prices were expensive but also of questionable quality. For example the lower control
arm bush they changed for me lasted less than three months and one of them cracked already and I had to change again to a premium one in another workshop. Lest you think I'm a boy racer, I am actually a very careful driver and I don't simply trash my car over humps, pot holes and around corners. The boss Jason was actually approachable and friendly but, for unknown reason, he left the pricing to Ah Fai, who is less friendly. What a waste...
Raymond Autoworks in Sunway Damansara is even worse. I found out that their prices are even higher than Auto Bavarian Glenmarie's ones, would you believe!!! And they even charge me a hefty so-called inspection fee on top of their already expensive labour charge! I don't think other outside BMW workshops do that, except maybe BMW Service Centres. This workshop is bigger than most normal/outside BMW workshops (it occupies a corner lot that effectively likes two shoplots joined tog.) yet it was so empty even though it was few days before a long holiday, when all the other workshops in the neighbourhood were jam packed with cars and they had to turn me away cos they couldn't cope! That was why I ended up there, sigh. I guess most seasoned BMW owners must have already heard of this blood sucker and avoiding it like plague! While I was there I only saw two mat sallehs checking in. I also feel sorry for them!
All I can say is that in Malaysia some, thankfully not all, BMW specialists/workshops think that BMW drivers are all loaded so can slaughter as they wish. If not for them, I think BMW cars are not really that costly to maintain.
beemerback
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Try out Mr Yong of Bestness Motorsports (jalan PJU1a/12) at Ara Damansara (behind Chitta Mall) for engine matters. But he is a one man show and if you are in a hurry, dont go. Best to make appointment first. 0122886480
