My experience with this issue is quite similar to yours.
I serviced my car at 6000 on my own at wearnes. When I was due for my 12 000 service at ingress, they told me I wouldnt be able to service my car until the indicator said so.
My argument to them was very simple and I believe all of you can use it.
ME : You explained to me that BMW ECU is smart and it can detect the quality of the oil in the engine?
BMWSA : Yes Sir. Thats exactly right.
ME : Fair enough, so if I were to service on my own at 6000 KM, wont my engine oil be cleaner than it should be compared to a car which has not done an interval service ?
BMWSA : Errmmm. Yes, I would think so.
ME : Wouldnt you say that the Smart BMW ECU is detecting my cleaner engine oil and automatically delaying my service ?
BMWSA : Ermm, Yes, that is possible.
ME : Does it matter whether I service my car at 1 000, 2 000 or 10 000. When I bought the cars, you guys promised to service at 12 000. Just because the BMW ECU is SOOOOO Smart to detect my interval services. Does not mean you can forgo my rightful BSRI Service at 12 000. Am I right ?
BMWSA : Yes sir, we will service your car for you. Maybe next time you can do your interval service at Ingress instead of Wearnes, so we will have a direct record instead of going into the BMW system.
ME : Sure, I will do my interval services here next time. Thanks !
Conclusion : Service done at 12 000 as per BSRI.
Meh
You dont BS someone like me. I will skewer you to da wall !
AT-Sixx;849903 said:
Hi Sean
My car's bsri package is at 30,000km interval (mid 2012) - which sucks and which after loads of complaints, theyve revised the service interval for NEW batches of F30 to 12,000km. Unfortunately those clowns, conveniently left the old batch(es) at 30,000km interval. It is appalling. For about RM500+ oil change cost, they have eroded the goodwill to the BMW name. A shame. The lesson ? Dont buy first batch of anything - pay more to be guinea pig.
Hi Keng Kok
I drove 10,000km and the computer's mileage countdown dropped 3,000km only. After my recent service, it's gonna drop even slower bcos the computer will 'sense' the oil is 'ok' (after oil change of course better lar). Cost abt RM540 + labour. WTH man..
Cheers
- - - Updated - - -
Hi Sean
My car's bsri package is at 30,000km interval (mid 2012) - which sucks and which after loads of complaints, theyve revised the service interval for NEW batches of F30 to 12,000km. Unfortunately those clowns, conveniently left the old batch(es) at 30,000km interval. It is appalling. For about RM500+ oil change cost, they have eroded the goodwill to the BMW name. A shame. The lesson ? Dont buy first batch of anything - pay more to be guinea pig.
Hi Keng Kok
I drove 10,000km and the computer's mileage countdown dropped 3,000km only. After my recent service, it's gonna drop even slower bcos the computer will 'sense' the oil is 'ok' (after oil change of course better lar). Cost abt RM540 + labour. WTH man..
Cheers