iPod Interface & Installation

[kwwong99]

Dear AllI am baffled today when I went to over to AB service center at about 1130am for the above. One service advisor quoted me RM1900 ie RM1500 for the iPod interface and RM400 for installation into my BMW 525i. Thinking that AB is BMW main reseller and should be ethical, I left my car there for the installation. The advisor told me I will have to leave my car there for until tmrw after lunch to have the installation and programming of the iDrive software done.I was shocked later when I found out from my friend who also owns a BMW 525i but installed the interface at RM1500 in Sapura Auto. I then checked with AB HQ in Glenmarie and one service advisor told me the iPod interface price is RM1401 and the installation cost is RM198, hence total up to RM1599. The installation should complete in a day if I send my car in in the morning.I felt cheated having bought my car from AB and I thought AB should be professional and should not take advantage of it clients. Have anyone of you faced this before? What should I do? Should I forward my complaint to BMW itself to teach AB a lesson?Your feedback is much appreciated.RegardsWKW

 

[bmerboy]

hold ya horses!!

buddie... i installed my player that has all the functions n can be controlled with the steering. including ipod interface la. but that comes with the player la. anyways.. i have much exp with ICEs... n i really dont think if u were to buy anything that expensive installations will cost that much... think about it. i might be wrong.

 

[guru]

bad deal lah

Dear All

I am baffled today when I went to over to AB service center at about 1130am for the above. One service advisor quoted me RM1900 ie RM1500 for the iPod interface and RM400 for installation into my BMW 525i. Thinking that AB is BMW main reseller and should be ethical, I left my car there for the installation. The advisor told me I will have to leave my car there for until tmrw after lunch to have the installation and programming of the iDrive software done.

I was shocked later when I found out from my friend who also owns a BMW 525i but installed the interface at RM1500 in Sapura Auto. I then checked with AB HQ in Glenmarie and one service advisor told me the iPod interface price is RM1401 and the installation cost is RM198, hence total up to RM1599. The installation should complete in a day if I send my car in in the morning.

I felt cheated having bought my car from AB and I thought AB should be professional and should not take advantage of it clients. Have anyone of you faced this before? What should I do? Should I forward my complaint to BMW itself to teach AB a lesson?

Your feedback is much appreciated.

Regards
WKW

the ipod interface(original BMW) cost only US150..
and then install in Kampung Baru RM80
i checked in AB also and decided not to donate my cash to their fund

 

[kwwong99]

Guru, I thought if you were to install the iPod interface from any unauthorised service center, the warranty will void?

 

[guru]

i'm not sure about this- it's pretty difficult to screw up in any case..it's plug and play for most part.

i do not trust AB or any of the 'major' workshops. If you're in the retail business, you should know this, in Malaysia especially, when the company gets bigger all they want to see is the bottom line and quality suffers inevitably. I'd rather go to medium sized shops who try hard to compete with the big boys. These fellas will work hard and acquire considerable knowledge to make up for their small scale business.

 

[Strider]

i'm not sure about this- it's pretty difficult to screw up in any case..it's plug and play for most part.

i do not trust AB or any of the 'major' workshops. If you're in the retail business, you should know this, in Malaysia especially, when the company gets bigger all they want to see is the bottom line and quality suffers inevitably. I'd rather go to medium sized shops who try hard to compete with the big boys. These fellas will work hard and acquire considerable knowledge to make up for their small scale business.

same goes with me.

 

[sanjay nv]

strider mate,how are you my friend.hows the car,been 2 wong's place recently?

 

[Bailey]

sanjay dont 4get tonite ya at tupai tupai yeeeeeeeehhhhhhhhhhaaaaaaaaaa

kwong soli ya to kacau yr thread anyway hope to c u tonite also yeah

 

[Strider]

strider mate,how are you my friend.hows the car,been 2 wong's place recently?

Yes sir, I'm always there at Wong's place. Hope to see you there also, or you already change to other place? see you.

 

[sanjay nv]

Yes sir, I'm always there at Wong's place. Hope to see you there also, or you already change to other place? see you.

nolah mate,wong's a friend, never change goodfriend.just been every busy lately.
wanted to dropby and pick a "friendly" fight with him over cuppa coffee,perhaps 2moro if i can sneeeeeekout.

 

[sanjay nv]

sanjay dont 4get tonite ya at tupai tupai yeeeeeeeehhhhhhhhhhaaaaaaaaaa

kwong soli ya to kacau yr thread anyway hope to c u tonite also yeah

cya 2nite mate,at the squirrel,my friend.

 

[beemers3]

hi wong,
did you received the P.M I sent you?

 

[kwwong99]

Thanks, beemers3. I just went to my mailbox just a moment ago.

Regards

 

[zib]

hi all,
am planning to install this iphone 4s into my e39.

May I know which shop in Kg Baru did this?

thanks