Head up display fuzzy screen problem

[starwing]

Hello folks,Since owning the F10 528i 2-years ago, I have been having this problem with my F10's HUD. Everytime I turned on my navigation, the HUD which display the direction will every so often get white snow screen and fuzzy display. Like the pictures I have here:View attachment 31367 View attachment 31368Since it's still under warranty, I have sent the car to AutoBavaria, Ingress and finally Wearns-Segambut. All in, the car has gone into the workshop for 8 times.Wearnes claimed they have changed the whole HUD unit, but the problem still persisted after all the attempts. My PA has been calling Wearnes so many times until they stopped answering our call. Now that the warranty is almost over, I would like to get advise from the sifu here what else I can do short of calling the press to get my car fixed?This is such a turn-off of my BMW experience...

 

[LeoLilieno]

Hello folks,

Since owning the F10 528i 2-years ago, I have been having this problem with my F10's HUD.
Everytime I turned on my navigation, the HUD which display the direction will every so often get white snow screen and fuzzy display.
Like the pictures I have here:

View attachment 31367 View attachment 31368

Since it's still under warranty, I have sent the car to AutoBavaria, Ingress and finally Wearns-Segambut. All in, the car has gone into the workshop for 8 times.
Wearnes claimed they have changed the whole HUD unit, but the problem still persisted after all the attempts. My PA has been calling Wearnes so many times until they stopped answering our call.

Now that the warranty is almost over, I would like to get advise from the sifu here what else I can do short of calling the press to get my car fixed?
This is such a turn-off of my BMW experience...

Did you try to call BMW straight? Lodge a complain there. Swarm their FB Page with complain non stop until they take notice.

Besides from this issue, how's the ride? Ok or not? I just book one last week and now waiting for delivery.

 

[starwing]

Did you try to call BMW straight? Lodge a complain there. Swarm their FB Page with complain non stop until they take notice.

Besides from this issue, how's the ride? Ok or not? I just book one last week and now waiting for delivery.

Just saw the sticky post on Auto Bavaria. About to send a message to BMW. Seems like I'm the unlucky one who got this problem.

About my ride, I believe at the time I bought my F10, it was my best choice. Now however, there's A6 Hybrid which I believe should definitely be considered before anyone buying a F10.

Also I think the move to convert from 6-cylinder to 4 is a bad move as I don't see much saving in petrol after driving the 4-cylinder car for 1-month. I still prefer my 6-cylinder ride. Just my 5 cents...

 

[LeoLilieno]

Just saw the sticky post on Auto Bavaria. About to send a message to BMW. Seems like I'm the unlucky one who got this problem.

About my ride, I believe at the time I bought my F10, it was my best choice. Now however, there's A6 Hybrid which I believe should definitely be considered before anyone buying a F10.

Also I think the move to convert from 6-cylinder to 4 is a bad move as I don't see much saving in petrol after driving the 4-cylinder car for 1-month. I still prefer my 6-cylinder ride. Just my 5 cents...

Wow, looks like you dont enjoy your ride at all. Hmm...... I have tested so many before I make this decision. This includes A6 Hybrid. I still think 528i's is more responsive than the rest. Well, this is my review after my short test drive. Thats why need to ask those who drive this car on a daily basis.

 

[JBJB]

Just saw the sticky post on Auto Bavaria. About to send a message to BMW. Seems like I'm the unlucky one who got this problem.

About my ride, I believe at the time I bought my F10, it was my best choice. Now however, there's A6 Hybrid which I believe should definitely be considered before anyone buying a F10.

Also I think the move to convert from 6-cylinder to 4 is a bad move as I don't see much saving in petrol after driving the 4-cylinder car for 1-month. I still prefer my 6-cylinder ride. Just my 5 cents...

Hopefully you can get your HUD problem resolved. Seems strange that despite replacement of entire unit the problem still persists. This problem started from day one of ownership?

Secondly, you say the new 4-pot engine doesn't save as much petrol compared to the 6-pot? Everything I read on the net seems to says the 4-pot consumes less.