Do not send your belove car to FITZ ULTIMATE GARAGE anymore!!!

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AE75

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Hi all,January this year, i send over my car to FITZ Ultimate Garage whereby recommendation by Mandonna as there are a specialist with gearbox problem. So i send my car to there, hopefully they can resolve my car.At 1st, he said it is confirmed my Auto transmission need to be replace. So i was replace after the advise, who know after I replaced my gearbox. The mechanic (Fitri) said the gearbox was tested work fine condition, but unable to have long test due to my tire problem. So after the advise, I quickly change the Sport rims so he can test it even longer. After a week, as the auto transmission warranty is going to expired, i ask the mechanic to check again. He replied, "I tested confirmed is good condition, and if failed after this I will bare the cost." After that I'm going to take my car since it worked, he admit said the car failed to start again. This time was advise to change the DME, few week ago the correct and same DME was found. After replacement, he said the engine not so smooth. He advise me to do the major services, so I followed and change the wear and tear item out. After week by week he said he got no time for touching my car. Few month ago, I started to be impatient already and chase him to rush up for me. Yeah... he did... after 2 week after sound, he said the car can be taken already. But once I reached his shop, he said the gear can't change... it like Limp home mode... and advise me change the auto transmission again~! So i fucked up with him since he promised me if problem later he will bare the responsibility. But no, he try to push this and that until i fed-up! This time i planed to change to manual transmission.Who know he doesn't bother me, and i find myself until i get the item from his side mechanic... I paid for the transmission, and I plan to transplant it. Who know his mechanic run away. I started jam the project till now (1-2 month later), and today I came back to see my baby just hope my baby will give me some hope to make it happen again. Who know today about 7pm, i reached the shop. The shop was closed far early than previously. So I doesn't bother, i go check my car. Who know.... OH GOD!!! My car interior all gone! My rim gone!! my disc brake gone!!! So in panic, i go call the owner immediately. Who know the number i called, saying the number is not in service any-more! Thanks god for me that I found my seat was at another car, my air-cond controller also at another car! Therefore I strongly believe he stolen my part and sell to others customer without acknowledge me...So quickly went to police department and make the police statement, tomorrow I'm plan to bring it court to settle my case! See how tomorrow the out come~Please remind yourself, your friend and any relationship to BAN to entering this shop again!! Seriously sad when saw this happened to me!!!
 
The bustard workshop is at:
6-G, Jalan Putra 8,
Taman Putra Kajang,
43000 Kajang.

His handphone number was 017-5533745
 
sorry to hear that, as a bimmer owner, one has to vary of so called specialists...once you know you car has issues after fixing best get a 2nd opinion. Even before fixing best to get a 2nd opinion. Never leave the car more than a day at a workshop that you do not even know.

Btw, do check out Mandonna seem to be selling stuff on mudah.com. Could this be the same person? Just my 2 cents.

Hope you bring them to justice and recover ur baby.
 
I think I saw someone else complaint the same workshop last time if I remember correctly. Should bring the workshop to hell.
 
Sorry to hear that such ruthless people still exist and offering public service...its some real car service shop, somehow escaped from hell...probably one of the situations where is not worth to waste even baseball bat for sake of personal satisfaction, on such person..i hope things will work out for you man..
 
Bro very sorry to hear what happen to you. Make sure no matter what the police report is done and take him to court no matter what. This kind of %#$@s cant be allowed to walk away free for nothing. Also you must proceed to contact Madonna no matter what happens, at least he owes you an explanation for recommending you to the workshop in the first place. :cheers:
 
I am so sorry to hear your predicament.....may God bless u bro
 
jeffreyewe;780189 said:
First and foremost, do you know mandonna personally?

I do not think is Mandonna fault, he as a very professional runner in our BMW part for so long. Any story behind?
 
bmw7833;780117 said:
I think I saw someone else complaint the same workshop last time if I remember correctly. Should bring the workshop to hell.

hope you can share more story behind ya...
 
After visit the shop again this morning, I was talked to owner (Fitri). He was act like nothing... What the xxxx....
Okay... I just want my thing back in order, so i still talk nicely to him. He promised will swap back everything after this Raya Haji. Hopefully as he promised... Btw, I still not believe he will done as he promised. Time will reveal everything....
 
dude ...you still went back to work things off ...i pity you ...trust me it's gonna be another set of story all over ..

anyway the person who sells things and then recormend those workshop too shall speak to you ...as without recormendation i wonder how you end up in kajang ...

all the best bro ...

too many ding dongs for fast bucks these days ...
 
AE75;780271 said:
He promised will swap back everything after this Raya Haji. Hopefully as he promised...

...sounds like an ambush..that man is of no trust anymore, therefore, further waiting is just making things worse..i would suggest to simply pick up all stuff he took away, tow it all on to some lorry and bring it back home immediately, including vehicle..you dont know how he will do or worse, what he will NOT do to bring it back..just take it ALL without any further waiting, and spend additional money on to someone who will assemble it back properly, or if you have any facility, DIY..
 
Gotta agree with Mr Ecc0 "business suit" there, the more time you give this arsehat with your car..the more damage will be done. Why not change it IMMEDIATELY?.. dont put anymore trust in this low life scum bag

AE75;780271 said:
He promised will swap back everything

When a thief promises..
 
Many reasonable advises above. Bringing them to court or consumer tribunal is the last thing I would do because it takes too much hassle, foot works and u may get back a piece of total lemon with potential sabotage of other parts which can be a ticking time bomb.

Before I part with my moolah, especially a big chunk, I would always seek 2nd opinion and never let one item spread to another unless at negligible cost. It's never too late to seek 2nd opinion. In fact you can just pay RM150 to Wearnes, they can diagnose your car and tell you exactly what's wrong with a list of items and jobs to be done.

I recently recommended a fellow OM to my friend's tyre shop to get new tyres which I later found out he was charged an exorbitant price for an alignment job.. I also damn malu.

I never trust workshops.. never let down your guard because they are after every penny in your pocket, or all the credit limits available in your credit card.

Something wrong # 1:
"The mechanic (Fitri) said the gearbox was tested work fine condition, but unable to have long test due to my tire problem."


What has tyre problem got to do with gearbox testing? Is it so difficult for the workshop in installing temporary good condition wheels just to test the gearbox? Very fishy!

Something wrong # 2:
"So after the advise, I quickly change the Sport rims so he can test it even longer."


You should have driven to car to another workshop to seek 2nd opinion on the gearbox. What's wrong with your tyres and rims?

Something wrong # 3:
"After a week, as the auto transmission warranty is going to expired, i ask the mechanic to check again."

Is one week transmission warranty normal? One week how to test? How long have you been driving and you can't tell if a gearbox is ok or not? You ask them sure they say okay la!

Something wrong # 4:
"..car failed to start again. This time was advise to change the DME.."


Car fail to start surely not because of gearbox, it's a separate issue. So can we conclude gearbox problem solve by now?

Something wrong # 5:
".. same DME was found. After replacement, he said the engine not so smooth..."

What does DME do? To start the car? Now engine not smooth, this is issue number 3, so can we conclude gearbox solved, DME solved? before we move on? again, any 2nd opinion on this engine not smooth?

Something wrong # 6:
".. He advise me to do the major services,.."


We are talking about major service here. What is major service? How major is major? did you get a list of items that need to do for this major service? parts that possibly contributed to the engine not smooth? before you allow them to touch your car and part with more moolah? Geez.... your money must be easy come lah..

Something wrong # 7:
"..I followed and change the wear and tear item out.."

By now I felt like slapping your face and ketuk your kepala! I really want to stop reading.. it's a joke! What has your parents been doing in raising you? Which school you come from?

Something wrong # 8:
"After week by week he said he got no time for touching my car. "

I would have imagine.. major mah.. I think the workshop also cannot decide what's the best procedure to slaughter u. You are just lying on the chopping board, a dead meat in their fridge. What's the hurry?

.... and the rest of your encounter is just for reading pleasure..

This is what I would do.. If you can afford the bill, cut lost. Pay them and remove your things even if in bits and pieces, I would imagine all are faulty parts, the good one has already been swap and sold to another customer. If they slap you with a hefty bill that can cost you an arm or/and a leg, go to consumer tribunal and hope GOD has mercy on you.

Good luck!

P/S: Workshop is like salesman, they try to sell fridge to Eskimos or the underwear you are still wearing. If you keep noting your head, may GOD help you!

Amen..
 
Astroboy..you are one bloody classic act man....couldnt stop laughing...hehehe
 
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