UPDATE POST #1: Well, I was soooo disappointed with AB Glenmarie, where we got our F10. First called the SA who is a bit blur sadly, (I learnt how to use the car through this vid by alexlovesmac on youtube. Had to watch it a few times after we got the car. -_-), and guess what? She told that Auto bavaria Glenmarie has no such Glass Repair service. So fine, I went to my regular knock shop, really nice guy near the Metrobus depot near the Goodyear Court, he got this guy to come and take a look, luckily the damage was repairable. Thank God. RM120 only. Mind you there was a small debris (remnant of the stone) that was stuck in the crack. Don't know how they got it out. But the thing was I was running late so I could only send in the next day. In the mean time I kept it in the house, which helped prevent any more dirt from entering.
Anyway, that evening, about 5pm I was surfing BMW Germany (I found our Malaysian site a bit lacking in terms of info for support), and I discovered Glass Repair was availible in Malaysia! Called Auto Bavaria directly and the lady at the support desk said that they do have it, but I have to make an appointment ONLY AFTER THE SC HAS SEEN THE DAMAGE, which by of which time, there was a high tendency the crack will be larger, and it was a Thursday evening, so high chances if I sent to AB it will only be done by Monday. I tried to make an appointment before hand, but their phone system hangs me up halfway.
So back I went to my regular repair guy on Friday, and believe it or not, he told me it will be ready by noon! Brilliant, but he did even better, he sorted it for me in less than 1 1/2 hours! very efficient i must say!
And interestingly, when I took back the F10, under light, I could see the after effect of the damage repair, but the next morning it looks perfect. 100% clear. I was expectinbg the worst after hearing that some said the repair will only help conceal the damage about 70-90%. But my foreman did tell me that it can appear again, as it is just a sealant, but in most cases it won't.
I must say, compared to my ex car (company owned Hyundai Santa Fe Diesel, 2008MY, 2009 registered) where a small wooden splinter that was kicked off the road by the car in front caused a 5 in long crack, the BMW Glass must have some kind of tech in it to be able to withstand stones! As usual, Germans overengineer their cars, but this was pretty interesting.
All in all, I am back to a near new F10, though it needs a polish soon, poor car got some cement droplets that day when the cement sprayed from the road. And I don't know how I can trust AB Glenmarie now, if their staff don't even know how to operate the vehicle and the services available. Seriously, we didn't know about the park button until I watched the video on youtube.
Anyone got any service experiences in AB Glenmarie? Cause I heard Quill Puchong is not as good as AB Glenmarie.
Oh and Thanks for the suggestions guys! Appreciate it!
