Customer Service is dead...at Chillis that is.
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blackrobe
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racheltoh;366099 said:
Ahhh...Las Caretas, definitely a way better place to dine and have fun... the waiters are great and friendly... very personal touch by the owners eventhough they have a few outlets... I'm a regular there in Taipan, Racheltoh....see ya there sometime... definitely vouch for this place... can try the Damansara Heights branch too...
Try out Los Cochino too at Subang Business Center..next to taipan...excellent Spanish grub..tapas is to die for.... and the paella!!!!!!!!!!
blackrobe
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Bro XXX, had a few unpleasant encounters at the Chilli's at the Mid Valley outlet... ridiculous customer care... i dun understand the detirioration of standards there... they can even forget to serve you your Main dish order!!!!!!!!!!!... i was totally disgusted...only thing good there is the Margharitas... oh well....
XXX
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MSport;366097 said:
Overbooking? they dont let you make reservations..you have to be there to get a table, so if you want a table for 8 there must be 8 people there b4 they show you to a table...so its who come first gets it...its a good system, bcos you get the crowd in early but sometimes common sense has to prevail....as for my case we were already seated and wanted to add 4 pax who wanted to join us at the last minute....like I said if its at the door Im fine with their policy.....but if its a table of 11 and 10 are already there and they still wont give a table bcos of that 1 person, now this is where the trouble starts..
ya ya...customer service nowdeays very the bad already la. even mamak sometimes also very hard to collect orders, sometimes even to pay also must wait damn long.
but the other day, some frends told me this restaurant had very good service. its in midvalley...cant really remember the name la....i think its cititel spa reastauranta or something.....the waiters are very attentive and they can really recommend the good bites.... and its a buffet sommore. all you can eat....
but the other day, some frends told me this restaurant had very good service. its in midvalley...cant really remember the name la....i think its cititel spa reastauranta or something.....the waiters are very attentive and they can really recommend the good bites.... and its a buffet sommore. all you can eat....
Should have just tell the manager that two of you decided to eat separately and take the table. Meaning six persons on the table for eight and two persons on the table of four.
I have experience before where we waited for quite sometime to pay at the mamak. After calling the guy for the third time and he is no way near us, we decided to leave without paying. Free mamak on that nite.
I have experience before where we waited for quite sometime to pay at the mamak. After calling the guy for the third time and he is no way near us, we decided to leave without paying. Free mamak on that nite.
infinityKL
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XXX, i will take ur reservations, give you the best table and best service... hehehe
call me... cheers
call me... cheers
Daredevil
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One thing I don't understand is they refuse to give you the table despite the fact you wanted to pre-order the food. How silly can they get? Tell them just bring the ffod because it's offering to some virtual friends. Hahahahaha.....
