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Message: <blockquote data-quote="bmwcar" data-source="post: 228365" data-attributes="member: 2286">The thread is diverting from the 2 questions:- 1) should website hoster be keeping back up in case something goes wrong during the transfer? From what has been posted so far, the general consensus seems to be that for customer service - yes, some do in case something goes wrong with the back up.  2) once a site is recovered and back on track - as in my example when the Member Hoster manages to recover and rehost the site, can the recovered data which is being hosted (the website was running) be transfered to another party? I think the consensus here was that if there was no back up and the data was recovered and managed to be hosted again, then with minimal effort, it should be able to be burnt into a cd and passed to the client or allowed access to redownload again. Have learnt that - good business ethics - give client a cd and make a back up in case the client scr3ws it op.  - Buyer beware ethics - give the client access. he scr3ws it up. No back up cd.  Then the hoster then repairs it within 1 day (must not be too difficult if it takes 1 day) and rehosts it, then tells the client sorry, it only works from the member hosters server now.....cannot be transfered any more and makes no effort to rectify the issue.... I know which company's ethics i would prefer dealing with.</blockquote>