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The BMW Range
3 Series
E46
Unpleasant Experience at Optimum Motorworks Kayu Ara
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<blockquote data-quote="mushaini" data-source="post: 725831" data-attributes="member: 33090"><p>Regret to say that I had an unhappy experience with Optimum Kayu Ara recently.</p><p></p><p>Went there some time last year to change engine oil for E46 and it was ok.</p><p></p><p>This time went there for second time because of poor idling and the vent valve had to be changed. They charged me RM300 for the part and RM80 for labour. </p><p></p><p>After that I checked with BA and found out the part costs RM115 only. That is a mark up of 160% !!!! </p><p></p><p>I wouldn't mind if they charge a small mark up for the part for their trouble getting it etc, but I think this is too much.</p><p></p><p>Looks like gotta find another place to service the car .......</p></blockquote><p></p>
[QUOTE="mushaini, post: 725831, member: 33090"] Regret to say that I had an unhappy experience with Optimum Kayu Ara recently. Went there some time last year to change engine oil for E46 and it was ok. This time went there for second time because of poor idling and the vent valve had to be changed. They charged me RM300 for the part and RM80 for labour. After that I checked with BA and found out the part costs RM115 only. That is a mark up of 160% !!!! I wouldn't mind if they charge a small mark up for the part for their trouble getting it etc, but I think this is too much. Looks like gotta find another place to service the car ....... [/QUOTE]
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Unpleasant Experience at Optimum Motorworks Kayu Ara
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