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The BMW Range
3 Series
E90, E91, E92, E93
Topping up engine oil on 325i
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<blockquote data-quote="Schwepps" data-source="post: 336675" data-attributes="member: 3592"><p>Friends, an email or letter to BMW Voice will get you a standard out-of-the-manual response. Give them the benefit of the doubt, but if you don't get a good result, bypass BMW Voice. Call BMWM directly and speak to the relevant person - speaking mano e mano is always better than writing. They're decent people there led by a very customer-oriented ex-sales guy in MD Geoffrey Briscoe. I've brought up a couple of relatively minor issues on my E90 directly to them, and received very good instant redress. They appeared to like solving customer issues. :top:</p><p></p><p>Relevant persons to talk to:</p><p>Technical Director</p><p>Head of Marketing</p><p>Head of Sales</p><p></p><p>BMW MALAYSIA SDN BHD </p><p>Enterprise 1</p><p>3440, Jalan Teknokrat 3</p><p>63000 Cyberjaya</p><p>Selangor Darul Ehsan</p><p>Tell: 8887 3888</p></blockquote><p></p>
[QUOTE="Schwepps, post: 336675, member: 3592"] Friends, an email or letter to BMW Voice will get you a standard out-of-the-manual response. Give them the benefit of the doubt, but if you don't get a good result, bypass BMW Voice. Call BMWM directly and speak to the relevant person - speaking mano e mano is always better than writing. They're decent people there led by a very customer-oriented ex-sales guy in MD Geoffrey Briscoe. I've brought up a couple of relatively minor issues on my E90 directly to them, and received very good instant redress. They appeared to like solving customer issues. :top: Relevant persons to talk to: Technical Director Head of Marketing Head of Sales BMW MALAYSIA SDN BHD Enterprise 1 3440, Jalan Teknokrat 3 63000 Cyberjaya Selangor Darul Ehsan Tell: 8887 3888 [/QUOTE]
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The BMW Range
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E90, E91, E92, E93
Topping up engine oil on 325i
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