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Message: <blockquote data-quote="astroboy" data-source="post: 336544" data-attributes="member: 4527">I wrote this to BMW Voice on 25/2/09, 3.08pm:Dear sir,I wish to find out if the following is true:All Referenced Models: Engine oil should be changed at least once per year. The BMW Maintenance Program allows for this operation if a vehicle does not travel enough to have a BMW Engine Oil Service performed. This detail is listed in the respective Service/Warranty booklet. Please make customers aware of this important fact when you review an upcoming Service Appointment. Refer to SI B00 04 01.My E90 bearing registration number **T 99** has been used for about 15 months (19k km now) and the On-Board-Computer says there is another 12k km to go until my next oil change service.If the above "Service Bulletin" is true, that means BMW Malaysia has to allow oil on my E90 under BSRI scheme, every 12 months despite insufficient mileage cover.I have spoken to Igress Auto and they insist that there is no such guidelines from BMW Malaysia.Please explain the above.Thank you.Regards,.... and I got this reply on 26/2/09 3.19pm:Dear Mr. *****, Thank you for your correspondence dated 25 February 2009. Further to this, we have been in contact with Ingress Auto to gather further information about your vehicle. They will be in contact with you soonest to arrange for an inspection for your vehicle and further address your concerns. We would like to express our appreciation of your time taken to share your experience with us and to thank you for offering us an opportunity to address the situation. Please do not hesitate to contact Ingress Auto or the undersigned should you require further clarification. Thank you.------------------------------------------------------ Mit freundlichen Gruessen / Best regards, Davendran Duraisingam BMW Malaysia Sdn. Bhd. 3501, 2nd Floor, Jalan Teknokrat 5, 63000 Cyberjaya, Selangor Darul Ehsan.Fax: +603 8887 3821Now.... what's next.. Inspection? My OBC says 12k km to go and the estimated date is 2010... so are they gonna tell me see u in 2010?Damn... I just realise many typo in my correspondence.... pai seh.. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite7" alt=":p" title="Stick Out Tongue    :p" loading="lazy" data-shortname=":p" /></blockquote>

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