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Telekom Malaysia - FAIR USGAE POLICY
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<blockquote data-quote="initialM" data-source="post: 316951" data-attributes="member: 2337"><p>I'm not defending TM just because I'm it's staff. Like I said TM is GLC. Who is the Govt? F.T.G:thefinger: The hotline support outsource to VADS but who benefit from this? Dun blame the customer service officer, they are just doing their job wt very very minimum wages. Not all users are IT knowledgable & they have to set minimum acceptable standard applicable to all. The turnover rate of staff also very high due to stress job & low salary. TM is not monopoly the market. TM exchanges is their asset & its not logical to allow it to competitors. Imagine lending your BMW to others. Like I said its not fair just to shoot as its easier said than done. There are many factors involved. For eg people complaining that Petronas making lots of profit when the oil price hike but who control Petronas?? F.T.G. Everything in M'sia are regulated until it cant be regulated & uncontrollable to protect the interest of certain parties. Again its not easy for the staff. For eg sometime my increment is less than rm100. I managing bout 400 companies but my mileage claim is capped at RM400 per month. My BMW sucks RM900 petrol monthly & this not inclusive maintenance & wear & tear.</p><p>Bro Geof, SDSL is the same as ADSL infra which is best effort & shared basis subject to many factors. Only different same upload/dload bandwith. If you have to check your network also for any problem/noncontrol factors by a reputable/experience system integrator. If you running critical application, then streamyx is not suitable. Its like kancil trying to race on highway. If we propose leased line people say very expensive. We cant expect kancil price same as BMW. Even BMW still got problem. I dun think the topic is appropriate to discuss here & it wont benefit the whole. Its like complaining to this forum while not paying anything for it. Yup Malaysian like free & cheap thing.</p><p><span style="font-size: 18px">Moderator kindly closed this thread</span></p></blockquote><p></p>
[QUOTE="initialM, post: 316951, member: 2337"] I'm not defending TM just because I'm it's staff. Like I said TM is GLC. Who is the Govt? F.T.G:thefinger: The hotline support outsource to VADS but who benefit from this? Dun blame the customer service officer, they are just doing their job wt very very minimum wages. Not all users are IT knowledgable & they have to set minimum acceptable standard applicable to all. The turnover rate of staff also very high due to stress job & low salary. TM is not monopoly the market. TM exchanges is their asset & its not logical to allow it to competitors. Imagine lending your BMW to others. Like I said its not fair just to shoot as its easier said than done. There are many factors involved. For eg people complaining that Petronas making lots of profit when the oil price hike but who control Petronas?? F.T.G. Everything in M'sia are regulated until it cant be regulated & uncontrollable to protect the interest of certain parties. Again its not easy for the staff. For eg sometime my increment is less than rm100. I managing bout 400 companies but my mileage claim is capped at RM400 per month. My BMW sucks RM900 petrol monthly & this not inclusive maintenance & wear & tear. Bro Geof, SDSL is the same as ADSL infra which is best effort & shared basis subject to many factors. Only different same upload/dload bandwith. If you have to check your network also for any problem/noncontrol factors by a reputable/experience system integrator. If you running critical application, then streamyx is not suitable. Its like kancil trying to race on highway. If we propose leased line people say very expensive. We cant expect kancil price same as BMW. Even BMW still got problem. I dun think the topic is appropriate to discuss here & it wont benefit the whole. Its like complaining to this forum while not paying anything for it. Yup Malaysian like free & cheap thing. [SIZE=5]Moderator kindly closed this thread[/SIZE] [/QUOTE]
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