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Telekom Malaysia - FAIR USGAE POLICY
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<blockquote data-quote="loafer" data-source="post: 316926" data-attributes="member: 10508"><p>Yea I know it's scripted. But the least they could do is hire people with a bit of a clue. If I'm not mistaken TMNet's Customer Tech Support is outsourced to VADS.</p><p></p><p>The customer tech support is TM's first line of defense...if they don't do it properly at this point it just goes to show how much they really care about their customers.</p><p></p><p></p><p></p><p>The 100mb you're seeing is your LAN connection speed. What you want to look for is actually the WAN speed. If you know how to telnet into your router you'll be able to find the WAN speed in your connection info page. It should show your upstream and downstream speed.</p><p></p><p>Check your routers' manual for more info.</p><p></p><p></p><p></p><p>Other ISP probably don't come close to the amount of users TMNet has. Not because nobody wants to use them but because TMNet isn't allocating ports for them at TMs exchanges.</p><p></p><p>Too bad we don't have a watchdog for this sort of things. Anti-competitive behavior should be put to a stop.</p></blockquote><p></p>
[QUOTE="loafer, post: 316926, member: 10508"] Yea I know it's scripted. But the least they could do is hire people with a bit of a clue. If I'm not mistaken TMNet's Customer Tech Support is outsourced to VADS. The customer tech support is TM's first line of defense...if they don't do it properly at this point it just goes to show how much they really care about their customers. The 100mb you're seeing is your LAN connection speed. What you want to look for is actually the WAN speed. If you know how to telnet into your router you'll be able to find the WAN speed in your connection info page. It should show your upstream and downstream speed. Check your routers' manual for more info. Other ISP probably don't come close to the amount of users TMNet has. Not because nobody wants to use them but because TMNet isn't allocating ports for them at TMs exchanges. Too bad we don't have a watchdog for this sort of things. Anti-competitive behavior should be put to a stop. [/QUOTE]
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