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<blockquote data-quote="jarance" data-source="post: 351772" data-attributes="member: 21">Thanks mac for your update and your observation. Give credit when credit is due. cheers.On a lighter note:A fantasyOwner: (Calling BMW on the phone.) &quot;I&#039;m having a problem with my car, and I&#039;ve discovered that most customers who have this model are having the same problem. May I speak to someone in engineering please?&quot;BMW: &quot;That&#039;s terrible news sir. I&#039;ll put you through to the chief engineer.&quot; (10 minutes of over-seas phone-maze follow.)Wolfgang: &quot;Ja?&quot;Owner: &quot;Did you design the rear power sun screen for the 7-series?&quot;Wolfgang: &quot;Ja, ich entwerfen d Sonnenschutzrollo. Sein nicht es gros?&quot;Owner: &quot;Well, actually I&#039;m having a little problem with it. Also, could you please speak English?&quot;Wolfgang: &quot;Still the English? You must be a new BMW owner! How can I help?&quot;Owner: &quot;The gears in the sunscreen drive fail rapidly. The fiber worm gear or the pot-metal drive gear get chipped up when the motor stalls. This causes the sun screen to fail in nearly every car.&quot;Wolfgang: &quot;Gut Gott, das nisht goot! Sorry. I mean: That&#039;s awful! I think we should have made those gears out of bronze! In such an expensive car, the cost of a small bronze gear is nothing. I&#039;ll call the factory tomorrow and put in an engineering change-order. We&#039;ll get this into production next week and recall the whole parts inventory from our dealers.I&#039;m really glad you brought this to our attention. That accessory has been in production for 10 years and no one said a word. All those customers suffering in silence... And deprived of my wunderbar sun screen... Oh The Humanity! Please let me send you one of the new gears.&quot;Owner: &quot;Gee, thanks! What a great company!&quot;</blockquote>

[QUOTE="jarance, post: 351772, member: 21"] Thanks mac for your update and your observation. Give credit when credit is due. cheers. On a lighter note: A fantasy Owner: (Calling BMW on the phone.) "I'm having a problem with my car, and I've discovered that most customers who have this model are having the same problem. May I speak to someone in engineering please?" BMW: "That's terrible news sir. I'll put you through to the chief engineer." (10 minutes of over-seas phone-maze follow.) Wolfgang: "Ja?" Owner: "Did you design the rear power sun screen for the 7-series?" Wolfgang: "Ja, ich entwerfen d Sonnenschutzrollo. Sein nicht es gros?" Owner: "Well, actually I'm having a little problem with it. Also, could you please speak English?" Wolfgang: "Still the English? You must be a new BMW owner! How can I help?" Owner: "The gears in the sunscreen drive fail rapidly. The fiber worm gear or the pot-metal drive gear get chipped up when the motor stalls. This causes the sun screen to fail in nearly every car." Wolfgang: "Gut Gott, das nisht goot! Sorry. I mean: That's awful! I think we should have made those gears out of bronze! In such an expensive car, the cost of a small bronze gear is nothing. I'll call the factory tomorrow and put in an engineering change-order. We'll get this into production next week and recall the whole parts inventory from our dealers. I'm really glad you brought this to our attention. That accessory has been in production for 10 years and no one said a word. All those customers suffering in silence... And deprived of my wunderbar sun screen... Oh The Humanity! Please let me send you one of the new gears." Owner: "Gee, thanks! What a great company!" [/QUOTE]

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