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substandard and unsatisfactory service by motorrad workshop
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<blockquote data-quote="mac75my" data-source="post: 332104" data-attributes="member: 14917"><p>Hi guys,just to update on the latest happening on my bike issue and complaints.</p><p>I have had meetin with the guys from autobavaria and bmw malaysia.and i was offered a solution in which i feel its not even a solution,wat these guys have offered is wat they should have been doing for me in the first place as my bike is under warranty.</p><p>and based on the statement by their own mechanic who insisted that my bike was a second hand bike in the first place,and the unethical conduct by their other mechanic who had been changing parts from my bike with other bikes without my knowledge,i have no confidence in the service provided by the motorad division glennmarie.and i feel their mechanics are just a bunch of crooks .</p><p>i f replied back offering my options on wat i want,and from wat i can gather now,they feel that my options seems to be very demanding and currently being challenged by autobavaria to take up the case to a new level,which is legaly if we cant come to any conclussion by the next meeting .</p><p>So guys,anyone here with any good idea on wat i shud do.?i really need sum advise.</p><p>This is like me a tiny fellow on a small bike going head on with a big tanker like autobavaria.</p><p> 'Customers are always rite' is not true in the ears of autobavaria.over here its like 'u r the customer but we r the bos,so we overide the rule of customers are always rite,becoz we r the boses '</p></blockquote><p></p>
[QUOTE="mac75my, post: 332104, member: 14917"] Hi guys,just to update on the latest happening on my bike issue and complaints. I have had meetin with the guys from autobavaria and bmw malaysia.and i was offered a solution in which i feel its not even a solution,wat these guys have offered is wat they should have been doing for me in the first place as my bike is under warranty. and based on the statement by their own mechanic who insisted that my bike was a second hand bike in the first place,and the unethical conduct by their other mechanic who had been changing parts from my bike with other bikes without my knowledge,i have no confidence in the service provided by the motorad division glennmarie.and i feel their mechanics are just a bunch of crooks . i f replied back offering my options on wat i want,and from wat i can gather now,they feel that my options seems to be very demanding and currently being challenged by autobavaria to take up the case to a new level,which is legaly if we cant come to any conclussion by the next meeting . So guys,anyone here with any good idea on wat i shud do.?i really need sum advise. This is like me a tiny fellow on a small bike going head on with a big tanker like autobavaria. 'Customers are always rite' is not true in the ears of autobavaria.over here its like 'u r the customer but we r the bos,so we overide the rule of customers are always rite,becoz we r the boses ' [/QUOTE]
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substandard and unsatisfactory service by motorrad workshop
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