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Message: <blockquote data-quote="pussy" data-source="post: 643989" data-attributes="member: 60">Deepbluee34,I can understand your frustrations on these workshops, sometimes they do forget who is the paymaster and the works they have to do to get it right and please the customer for return jobs, but sometimes on their sides they too have their frustrations on customers too i.e. fussy customer, never pay customer or late payment, customer that says he is right always on the problems, etc...Trusting a workshop is a long way relationship with you, your car and the workshop, not withstanding your bank account. I trust workshops by giving them a inch a visit till i m confident they can send and deliver my car to my house and the boss on call 24/7 !!However, i can relate this all as i have seen feuds on workshops and customer and i too had a fair share of it, even helping friends to solve the issues with the workshops. I not to say fair to them nor to the customer, but it needs a trust/earned relationship that needs to grow and at any one time, a small issue can turn big, usually starts from the customer !!...As for your pigment '8' arms, the price outside is a region of RM120.00 each from any reputable parts shop, though BA sells it cheaper sometimes than workshops !!As for your 'OEM' you requested, the only good OEM is Lemforder which used to be from Germany, now it comes from China(under licencee), the colour used to be black covers, now clear yellow ones. Please dun dispute Meyle, as Meyle is one of the biggest OEM for BMW and it comes from Germany still, even my brake disc from BA oem is Meyle and it's the only OEM available for the e30, forget ATE, as it is hard to get under special order(i did a group buy last time). I think i would have rather had the Meyle on it rather than the Lemforder, as mine gave way after 9 months. Now i m with 'something' else which is i bit the bullet to buy original.So, prices from RM120 to Rm160 charge is usually, there is some mark up from the workshops need to make due to the lesser costs of labour chargers to the customer, sometimes we wonder why can't be like overseas, parts are cheap, labour are RM160.00 a hour on your car !!. Our local BMW authorized outlets charge more. To me a Rm40 to RM80 i rather give them, dun forget they also changed your rear suspension absorber top mounts which for the e34 is RM100 a side from RM80 last year prices on labour. All this extra labour goes of to paying the skilled mechanic's salary and the workshop to make sure the workers are with them for years. getting a good skilled mechanic's these days are RM3k above.Dun forget, these days mechanics need to survive with the current times, with spare parts rising costs, oil costs, 30days payment credit terms, etc.. even the best so called sunway workshops closed up due to such high expenditure costs, customers stay away form them.As for your case, these kind of frustrations can sometimes pissed you off, hence a thread on it, i feel too, but after a while it settles down after i think of it.And this workshop that did it, i think they are honorable as they did replace it to the ones you wanted and return your differences. many dun do it. have a cold one and relax.</blockquote>

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