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Message: <blockquote data-quote="Schwepps" data-source="post: 325875" data-attributes="member: 3592">I haven't taken a BMW past BSRI for more than 10 years now, so I don't know presently whether they stick strictly to condition-based changes or are willing to be flexible to promote customer loyalty. Perhaps some of the other forumers have recent experience.I do know that at C&C, they were very good at the end of the 3-year warranty of my Merc W211. Changed: All the usual service items including sparks, engine mounts, entire exhaust system from manifold to pipes, all combustion sensors, entire petrol tank. All without my even asking for it! :top: It took one week, but worth it cos it was RM30k+ of work. It pays to be friendly and professional with a senior SC and even the Branch Manager.I wish they'd changed the radiator fluid, brake fluid, brake pads and brake discs too because now, near the end of the 4th year, they need replacing. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite3" alt=":(" title="Frown    :(" loading="lazy" data-shortname=":(" /></blockquote>