Menu
Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Reply to thread
Click here to become an Official Member of BMW Club Malaysia
Download Form
Home
Forums
General Forums
General Discussions
Pathetic Service Experience with Auto Bavaria and BMW
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Message
<blockquote data-quote="MY19" data-source="post: 755249" data-attributes="member: 59189"><p>HI RK68, </p><p></p><p>Very sorry to hear about your experience. Did they fix your issue ?</p><p></p><p>My F30 has been with Ingress Damansara since 20th Nov, supposed to be a normal service with some drivetrain issue. After 2 weeks of checking they mentioned they need to order new hybrid battery cell. As of today 6th Jan they still have not returned the car. </p><p></p><p>BMW finance called to ask regarding the monthly payment which I refused to pay because neither did BMW give me a courtesy(replacement) car which they promised several times but never delivered nor did their service exec give me a proper explanation on the delay or the delivery timeline. This is not the first time the car is in service centre for more than 3 weeks !</p><p></p><p>Any advice on (1) getting the car back (2) to get the financial reimbursement for the 1-2 months that BMW service has delayed the car for.</p><p></p><p>A friend of mine asked me to complaint to NCCC. does it help ?</p><p></p><p>Thank You.</p></blockquote><p></p>
[QUOTE="MY19, post: 755249, member: 59189"] HI RK68, Very sorry to hear about your experience. Did they fix your issue ? My F30 has been with Ingress Damansara since 20th Nov, supposed to be a normal service with some drivetrain issue. After 2 weeks of checking they mentioned they need to order new hybrid battery cell. As of today 6th Jan they still have not returned the car. BMW finance called to ask regarding the monthly payment which I refused to pay because neither did BMW give me a courtesy(replacement) car which they promised several times but never delivered nor did their service exec give me a proper explanation on the delay or the delivery timeline. This is not the first time the car is in service centre for more than 3 weeks ! Any advice on (1) getting the car back (2) to get the financial reimbursement for the 1-2 months that BMW service has delayed the car for. A friend of mine asked me to complaint to NCCC. does it help ? Thank You. [/QUOTE]
Verification
Post reply
Home
Forums
General Forums
General Discussions
Pathetic Service Experience with Auto Bavaria and BMW
Top
Bottom
