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<blockquote data-quote="affan66" data-source="post: 58924" data-attributes="member: 65"><p>I think this only happens in Malaysia.</p><p></p><p>Not only BMW, last time Honda did this as well until Honda Japan intervened. A Honda that came out from any factory should be treated the same.</p><p></p><p>Another two cases of Malaysia Boleh:</p><p>1. My sister bought a Coach handbag for my wife. For some reason the piping on the lining of the bag came out even though we took great care of the bag. Took it to Coach KLCC. Wah, so lansi. They said, since we didn't buy from them, there is nothing they can do. Wrote email to Coach USA. They replied promptly and asked for a picture. They will then decide whether to have it fixed in Malaysia or USA.</p><p></p><p>2. Another handbag. My wife's wedding gift. Etienne Aigner. The gold trimmings faded. Waduh. Same issue. Maybe we look like kampung ppl la. They refused to help us and said we bought from PS. Celaka. Came back and showed them the receipt. I bought it from Etienne USA (via the Net) and not from factory outlet too! </p><p></p><p>Ridiculous. We have a long way to go when it comes to customer service. So much for WORLDWIDE GUARANTEE!!!</p></blockquote><p></p>
[QUOTE="affan66, post: 58924, member: 65"] I think this only happens in Malaysia. Not only BMW, last time Honda did this as well until Honda Japan intervened. A Honda that came out from any factory should be treated the same. Another two cases of Malaysia Boleh: 1. My sister bought a Coach handbag for my wife. For some reason the piping on the lining of the bag came out even though we took great care of the bag. Took it to Coach KLCC. Wah, so lansi. They said, since we didn't buy from them, there is nothing they can do. Wrote email to Coach USA. They replied promptly and asked for a picture. They will then decide whether to have it fixed in Malaysia or USA. 2. Another handbag. My wife's wedding gift. Etienne Aigner. The gold trimmings faded. Waduh. Same issue. Maybe we look like kampung ppl la. They refused to help us and said we bought from PS. Celaka. Came back and showed them the receipt. I bought it from Etienne USA (via the Net) and not from factory outlet too! Ridiculous. We have a long way to go when it comes to customer service. So much for WORLDWIDE GUARANTEE!!! [/QUOTE]
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