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The BMW Range
5 Series
F10, F11, F07
Nightmare on AutoBavaria, Glenmarie!
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<blockquote data-quote="LordPunisher" data-source="post: 750410" data-attributes="member: 46834"><p>Yup,nightmare indeed. I sent my car for a bumper repaint to this outlet. Got my car back after 5 days and I found my Park brake button cracked, someone smoked in my car, passenger seats with sweat stains, glove compartment messed up...and i witnessed how rough the "car runners" handled your car from the parking area to the service bays...this runners dont care..they ramp the accelerator, run over polishing equipment, almost causing an accident. I was unhappy and wrote to the AB GLENMARIE Principal and his head of customer service, who did not bother but just told a customer service officer to call me. It is quite obvious that they are overwhelmed with cars, hence the lackadaisical attitude. But Mr Principal, I paid my car with my hard earned money and I treat it with respect. Toyota and Honda is doing better than you in customer care for the cars. A Toyota cost 1/4 of your cheapest car. Please learn from them and dont be an arrogant snob. I am sure you dont care as you may be driving a Bentley at home. Please learn to care for your customers car. I am sure at any time there will be RM 20 million worth of vehicles you are handling per day. My next upgrade is going to be a 7 series or M5 but rest assured I am never going to buy it from autobavaria.</p></blockquote><p></p>
[QUOTE="LordPunisher, post: 750410, member: 46834"] Yup,nightmare indeed. I sent my car for a bumper repaint to this outlet. Got my car back after 5 days and I found my Park brake button cracked, someone smoked in my car, passenger seats with sweat stains, glove compartment messed up...and i witnessed how rough the "car runners" handled your car from the parking area to the service bays...this runners dont care..they ramp the accelerator, run over polishing equipment, almost causing an accident. I was unhappy and wrote to the AB GLENMARIE Principal and his head of customer service, who did not bother but just told a customer service officer to call me. It is quite obvious that they are overwhelmed with cars, hence the lackadaisical attitude. But Mr Principal, I paid my car with my hard earned money and I treat it with respect. Toyota and Honda is doing better than you in customer care for the cars. A Toyota cost 1/4 of your cheapest car. Please learn from them and dont be an arrogant snob. I am sure you dont care as you may be driving a Bentley at home. Please learn to care for your customers car. I am sure at any time there will be RM 20 million worth of vehicles you are handling per day. My next upgrade is going to be a 7 series or M5 but rest assured I am never going to buy it from autobavaria. [/QUOTE]
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Home
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The BMW Range
5 Series
F10, F11, F07
Nightmare on AutoBavaria, Glenmarie!
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