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Message: <blockquote data-quote="erica34" data-source="post: 338936" data-attributes="member: 89">True on requirement to register car but very surprised they're asking rm350 for it! I went through the same, i.e. bought second hand car that was imported and needed new key to replace the lousy tacky melted square key. Went to nearest AB branch and was informed had to register car and that can only be done at the Glenmarie branch. It's free though. I later ordered key from their Sg Besi branch. Wanted to order key the same day at Glenmarie but stupid lowya rubber on key so badly worn that feller cannot tell whether unlock arrow pointing up or down. I asked what's the problem brother, he say cannot order man bcos computer want to know arrow point up or down. I say up down also no problem for me. he say cannot bcos up down will say whether key is 433 or 315 - different part number. I say 433 should be the right one but he say cannot like that simply agak. I told him I read on internet 315 is frequency used in USA and 433 for Europe and since my car from UK (that's what the system say), must be 433 lor. He say better he check with his supervisor first. his supervisor on leave but he say don't worry he will call the handphone. call a few times no answer, he say no choice leave mobile number he will call me on monday. I say dem difficult man bcos i come from very far and weekday i working dem long hours leh. I ask him there got internet or not we can double confirm straight away. Then I see his face like a bit beh song already i faster shadap and say ok la better wait for his supervisor to confirm. he also tell me, since u register car already, can go to nearest AB branch to order key and no need purposely come to glenmarie. To his credit, I believe he seriously wanted to get it right.</blockquote>

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