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Message: <blockquote data-quote="TomJB" data-source="post: 305699" data-attributes="member: 5962">Sorry peps, I don't know my simple reply to the topic can get such a 'great' respond.Er... to the few who shot back, I believe I understand your frustration with your boss. I talked to one of the technician, and I understand the problem within the company. Let's put it this way, like the old Chinese saying, 'every family have their own problems'. So for an outsider like me, I don't care much about your problem but just to comment about the thing I got back from what I payed for that's all. If that frustrate you, my apologize.But like some pal here mentioned, that's part of your job. Take example you go to LV to get a bag and the sales person hack care you and give you tons of excuses and forget about whatever request you had asked for earlier on, will you be frustrated? Its about the same concept here. Whatever the issue is, you must always put on a smile face in-front of the customer but not show to the customer your frustration. And most of all, if you can't do certain thing or can't decide or simple not clear about stuff, don't simply commit to your customer.OK, enough of nonsense from me. To everyone, here is my apologize. Sorry for the chaos.Chaoz!</blockquote>