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..MyEG joke or?? ..
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<blockquote data-quote="Ecc0" data-source="post: 600588" data-attributes="member: 20086"><p>..this is response from MyEG help desk, and i it seems to work rather efficient as I have provided all necessary documents proving that car is sold before summon date and that new owner failed to comply with name conversion or whatever you call that..</p><p></p><p><strong><em>Dear Sir/Madam,</em></strong></p><p><strong><em></em></strong></p><p><strong><em>For your information, data that appears on our portal are generated directly from PDRM database. Regarding this matter, you need to refer directly to the PDRM counter. MYEG do not have any jurisdiction over this matter.</em></strong></p><p><strong><em></em></strong></p><p><strong><em>Here is the standard procedures from Polis Diraja Malaysia regarding this matter:</em></strong></p><p><strong><em></em></strong></p><p><strong><em>1) Request for the offences photo from district of summons issued . By doing this we could trace the driver during the offences captured. The photo will clearly show the make & model of vehicle and vehicle registration number together with the driver image for user kind perusal. RM 10 per photo are required to be paid to PDRM. If proven, the record is incorrect (vehicle number didn't match with make & model @ vehicle number is slightly different @ any other possibilities) PDRM will immediately revoke it from the system - NFA (No further action).</em></strong></p><p><strong><em>2) User could also prepare a letter to deny the offences by stating the alibi of vehicle owner (support by any relevant document - which normal case user would attach with office attendance @ punch card record @ record of vehicle owner is away for outstation to other places as a prove user not commit the offences during the stipulated time). It must be forwarded to Ketua Trafik pasukan, Cawangan Trafik Bukit Aman, Tingkat 19, Bangunan JKDN/KA, 50560 Kuala Lumpur.</em></strong></p><p><strong><em></em></strong></p><p><strong><em>You can call PDRM at 03-2266 3346/03-2266 3322/03-2266 2222 or you can log on to their website at <a href="http://www.rmp.gov.my" target="_blank">www.rmp.gov.my</a>.</em></strong></p><p><strong><em></em></strong></p><p><strong><em>You need to go directly to the PDRM traffic counter and request for the refund form( please attach with the supporting document).</em></strong></p><p><strong><em></em></strong></p><p><strong><em>We apologize for the inconvenience caused.</em></strong></p><p><strong><em>Thank you,</em></strong></p><p><strong><em></em></strong></p><p><strong><em>Best regards,</em></strong></p><p><strong><em></em></strong></p><p><strong><em>ALIN</em></strong></p><p><strong><em>Amalina Binti Hussin</em></strong></p><p><strong><em>Myeg Help Desk Officer</em></strong></p><p><strong><em>MY E.G. Services Berhad (505639-K)</em></strong></p><p><strong><em>Level 8, 1 First Avenue</em></strong></p><p><strong><em>No.1, First Avenue, Persiaran Bandar Utama</em></strong></p><p><strong><em>Bandar Utama, 47800 Petaling Jaya, Selangor</em></strong></p><p><strong><em>Tel: 03-7801 8888</em></strong></p><p><strong><em>Fax: 03-7801 0138</em></strong></p><p><strong><em><a href="http://www.myeg.com.my" target="_blank">www.myeg.com.my</a></em></strong></p></blockquote><p></p>
[QUOTE="Ecc0, post: 600588, member: 20086"] ..this is response from MyEG help desk, and i it seems to work rather efficient as I have provided all necessary documents proving that car is sold before summon date and that new owner failed to comply with name conversion or whatever you call that.. [B][I]Dear Sir/Madam, For your information, data that appears on our portal are generated directly from PDRM database. Regarding this matter, you need to refer directly to the PDRM counter. MYEG do not have any jurisdiction over this matter. Here is the standard procedures from Polis Diraja Malaysia regarding this matter: 1) Request for the offences photo from district of summons issued . By doing this we could trace the driver during the offences captured. The photo will clearly show the make & model of vehicle and vehicle registration number together with the driver image for user kind perusal. RM 10 per photo are required to be paid to PDRM. If proven, the record is incorrect (vehicle number didn't match with make & model @ vehicle number is slightly different @ any other possibilities) PDRM will immediately revoke it from the system - NFA (No further action). 2) User could also prepare a letter to deny the offences by stating the alibi of vehicle owner (support by any relevant document - which normal case user would attach with office attendance @ punch card record @ record of vehicle owner is away for outstation to other places as a prove user not commit the offences during the stipulated time). It must be forwarded to Ketua Trafik pasukan, Cawangan Trafik Bukit Aman, Tingkat 19, Bangunan JKDN/KA, 50560 Kuala Lumpur. You can call PDRM at 03-2266 3346/03-2266 3322/03-2266 2222 or you can log on to their website at [url]www.rmp.gov.my[/url]. You need to go directly to the PDRM traffic counter and request for the refund form( please attach with the supporting document). We apologize for the inconvenience caused. Thank you, Best regards, ALIN Amalina Binti Hussin Myeg Help Desk Officer MY E.G. Services Berhad (505639-K) Level 8, 1 First Avenue No.1, First Avenue, Persiaran Bandar Utama Bandar Utama, 47800 Petaling Jaya, Selangor Tel: 03-7801 8888 Fax: 03-7801 0138 [url]www.myeg.com.my[/url][/I][/B] [/QUOTE]
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