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Message: <blockquote data-quote="Schwepps" data-source="post: 202861" data-attributes="member: 3592">I  agree with you INNOVATOR! I know C&C quite well and they got cocky in the 90s and were in danger of losing it when DCM came in. But they've responded very well I must say. That's the point: distributors who don't give the level of customer satisfaction commensurate with the price tag of their cars ought to get their act together or lose the marque.I've dealt with the service depts of many distributors over many years of car ownership and most have improved tremendously in the last few years, even Perodua. I haven't used AB service in more than a decade. They were pretty bad then and I used to get so mad with them. Judging from the complaints I read here, they haven't improved. Perhaps having SA as direct competition now will be the kick in the pants they need.</blockquote>