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Message: <blockquote data-quote="Schwepps" data-source="post: 202855" data-attributes="member: 3592">Hi dannis! How's your complaint going? Any response from BMW?Just to update you on my Merc troubles last Sat, the problem was a faulty ECU part. Cost of C&C Emergency service = RM0. Cost of towing by AAM = RM0. Cost of fixing ECU at C&C = RM0. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile    :)" loading="lazy" data-shortname=":)" />  The only snag was they took longer than they estimated and the car was only ready on Tues. But at those prices, who's complaining? <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite8" alt=":D" title="Big Grin    :D" loading="lazy" data-shortname=":D" />I have not spent one sen yet maintaining the W211 at C&C for 26 months, except for elective work like leather seat cleaning. Nor has it been anything but pleasant experiences each time. I hope you pave the way for a better service experience at AB with your complaint.</blockquote>