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Message: <blockquote data-quote="Rayman" data-source="post: 351196" data-attributes="member: 15707">if you lost your card or any compalin about your TnG, do not report it to TnG plus counter. They will give 1001 excuses, because TnG is not Plus product. Head up straight to the TnG office, or call their service desk (can be found at the card) or go to their office at Taman Desa. You can solve your problem there, not at the Plus counter.Wwhen you use smart tag, make sure the beep is once and the gate is open. if the gate didnt open, never try to make it beep again. othet wise, it will suck up all your money when you get try to exit from the hiway. the reason being, the TnG is not online. TnG use 1 in, 1 out concept.  If you beef twice, it means, 2 in. Once you tried to exit, it is 1 out,which equivalent to you lost your ticket. What happened if you lost your ticket? Ypou will have to pay the maximum amount possible. Same thing with TnG, it will assume you out without in, and suck up all your money.</blockquote>