Reply to thread

Message: <blockquote data-quote="Schwepps" data-source="post: 375596" data-attributes="member: 3592">SC = Service Consultant (Service Advisor) Unfortunately that would be the standard answer, expecially from an SC. Do you buy the story that they didn't fill the engine 100% when you paid more than 1/4 million for a high-end car? At the very least, that would be sloppy or no QC. BMW customer care is not even as good as national cars then.You should complain about this to the Sales Advisor from whom you bought the car, and take it higher if he also pushes you off. Compare: in 2 years and several oil changes, my E90s have not dropped even 1 bar of oil! I checked this morning and it's still 5 bars - the last change was in May.If AB Segambut is using Shell, then it's Helix Ultra AB which is a fully synthetic and is good. But if the SC has asked you to get 1l of 5W-40 from Shell, that would be Helix Ultra, but not Ultra AB. We established on this forum a few months ago that Ultra 5W-40 is a Group 3 mineral oil, not a synthetic. What cr*p from an authorised dealer! Better go to IA from now on buddy.At the end of the day, top up with either Syntium 3000 LL or Helix Ultra AB even if it's at your own cost. 1l costs just below RM100 from the spare parts counter, and as MSports said, that's very minimal compared to repair costs that can arise from taking a cavalier risk.</blockquote>