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Your problem could be a worn out contact for the gear shift.


The gear shift in "manual" mode or sport mode is basically electronically detected just like your accelerator.


If the contact is worn out, dirty contact or misaligned contact, the signal is not detected by the g/box controller. Sometime a loose connector could be culprit as well.


To be on the safe side, do a diagnostic on the g/box for any alarm. It there is no alarm, then it is the contact position.


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