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Customer Service is dead...at Chillis that is.
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<blockquote data-quote="XXX" data-source="post: 315168" data-attributes="member: 231"><p>Overbooking? they dont let you make reservations..you have to be there to get a table, so if you want a table for 8 there must be 8 people there b4 they show you to a table...so its who come first gets it...its a good system, bcos you get the crowd in early but sometimes common sense has to prevail....as for my case we were already seated and wanted to add 4 pax who wanted to join us at the last minute....like I said if its at the door Im fine with their policy.....but if its a table of 11 and 10 are already there and they still wont give a table bcos of that 1 person, now this is where the trouble starts..</p></blockquote><p></p>
[QUOTE="XXX, post: 315168, member: 231"] Overbooking? they dont let you make reservations..you have to be there to get a table, so if you want a table for 8 there must be 8 people there b4 they show you to a table...so its who come first gets it...its a good system, bcos you get the crowd in early but sometimes common sense has to prevail....as for my case we were already seated and wanted to add 4 pax who wanted to join us at the last minute....like I said if its at the door Im fine with their policy.....but if its a table of 11 and 10 are already there and they still wont give a table bcos of that 1 person, now this is where the trouble starts.. [/QUOTE]
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