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Message: <blockquote data-quote="plutoII" data-source="post: 304624" data-attributes="member: 14411">As a newbie here, and to get this exciting thread on topic again, I would like to contribute my 2cents worth. Based on my customer's comments, and my own observation, these are my opinions:In certain high-end detailing outlets/chains, where glamour and luxury are used as marketing tools, lots of capital are needed, and therefore, in many cases, the actual owners of the business are not "hands-on", experienced detailing experts who gets his hands dirty everyday. This is where trouble often starts. Very often, the owner/s are merely very well-off individuals with luxury cars who find high-end detailing for luxury cars to be a trendy and highly lucrative side business. Very often also, these well-off owners will use a major detailing mftr to train their own staff. The establishment's owner does not even know if those techniques are relevant or not because as business owners, they might not even know enough technical matters to train their own staff. Also, that establishment's owner could be playing golf or handling other bigger businesses everyday. On the customer side, I find that many car owners who patronise high-end detailing centres could have overly high expectations. But this is expected because that establishment has spent $$$ to position themselves so high up in consumer's minds.I've mentioned this many times to friends and customers, and I will do it again here. These detailing centres' main strength is mostly in their cosmetics (polish and wax) where they will use the premium brand to prop up their business image.Used on a well prepped surface, any premium carnauba will look good and last approx 8weeks max. It's still a vegetable wax, no matter how expensive it is.Problem:1. How many customers own cars with a very well-prepped surface?2. If re-sprayed before, and your paintwork is aged, how on earth can a simple polish and wax give you results?3. How many customers know what a proper surface prep is?4. Does the outlet staff know how to prep well? 4. If your Beemer has OE paint or a European paint, then you're OK cos these are hard. That's why Meguiars likes to demo on hard paints. Easy.5. If you hv a black Vios, Accord, Civic or other dark colours, using Meguiars method of compounding might leave behind swirl marks on these soft clearcoats. On aged Beemers, with either OE paint or re-sprayed finish, you hv to understand that proper and professional surface prep is critical....not the brand of polish or wax used. It's surface prep that makes or breaks the detailing job. Paying RM500-600 for a detailing job will not make an aged Beemer look like brand new. Oh noooo....pls ask detailing experts on paintwork restoration involving even mild sanding, and how much it costs. To get that kind of results, 1 day is insufficient, and certainly will cost more since it's so labour intensive. ======================================================</blockquote>

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