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Message: <blockquote data-quote="paulpaul2" data-source="post: 299973" data-attributes="member: 189">few days ago i called up bmw voice center and asking my white card its on process or not,just first dial and between 20 sec then someone who name JEREMY pick the phone ( good service ! ) and check for me,he need sometime to check it out on the HQ side and promises call me back in the few days. today i was received his call and confirm that my information was missing so he asking me refill form n fax again directly to the bmw HQ with staff name.I feel that he really provide good service to me and never delay! just the first time feel that driving bmw its give me that privilege feeling. WELL DONE!  paul</blockquote>