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<blockquote data-quote="anxious" data-source="post: 235479" data-attributes="member: 193"><p>Yes it is AB Penang. But my senior partner had no such problems with her 5 series serviced there. Of course she didnt have the benefit of the 3yr/60000km package so she had to pay for the service herself. I must add that she has no complaint as to the service she got from AB Pg. They even topped her oil for free. Neither do I hv anything personal against AB Pg. </p><p> </p><p>I think that this problem that my friend encountered has a lot to do with the 3yr/60000km "free" service package. That's why I've decided to do this survey.</p><p> </p><p>Thank you Juan for your feedback. Keep it coming. Hopefully by the end of this month I will have enough feedback from here and the other forums where I've posted this survey to write to BMW Malaysia and AB on this issue. </p><p> </p><p>Thanks again.</p></blockquote><p></p>
[QUOTE="anxious, post: 235479, member: 193"] Yes it is AB Penang. But my senior partner had no such problems with her 5 series serviced there. Of course she didnt have the benefit of the 3yr/60000km package so she had to pay for the service herself. I must add that she has no complaint as to the service she got from AB Pg. They even topped her oil for free. Neither do I hv anything personal against AB Pg. I think that this problem that my friend encountered has a lot to do with the 3yr/60000km "free" service package. That's why I've decided to do this survey. Thank you Juan for your feedback. Keep it coming. Hopefully by the end of this month I will have enough feedback from here and the other forums where I've posted this survey to write to BMW Malaysia and AB on this issue. Thanks again. [/QUOTE]
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