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Message: <blockquote data-quote="Iylia H" data-source="post: 474727" data-attributes="member: 18548"><p>wht's the point of going to consumer's tribunal. when it's a clear cut case with clear cut evidence of black n white. and it was well documented. This case is worth bringing to court. He can get a lot more compensation there, then if it was tried in a consumer's tribunal. Though the company claim tht they don't know about the agreement being made between the salesman and the customer, tht can't be used as an excuse. Agreement made by the salesman was done in his course of work. Thus the company must be liable for everything done by their employee in the course of work. And for that they must execute the agreement made between the customer and their salesman There are a lot that can be elaborated from the law point of view. But, this is a case worth bringing to court.</p></blockquote><p></p>