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About warranty claiming for brake set
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<blockquote data-quote="Raymond Tan" data-source="post: 755097" data-attributes="member: 59006"><p>Hi all, will like to clarify about warranty claiming affairs.</p><p></p><p>I owed a 530E for about one and a half years' time. Due to my work nature, I have traveled quite a lot on some bad conditions road. My rim was deformed badly and need to replace 1 month ago.</p><p></p><p>After compared the original rim from BMW and a third party rim, I decided to go for third party for a try (since there is no warranty covered on RIM, I think it will not cause any issue on future warranty claim ). The rim required a small converter to installing (picture attached).</p><p></p><p>After changed, the car performs quite well until 2 weeks ago, there is always some serious vibration when braking the car on speed above 50km/hr, it should be the brake system problem.</p><p></p><p>So I decide to go to BMW to check, after few days, they said that I have modified the car rim (with adapter installed) and refused to provide checking further on the brake system under warranty unless I pay. The service center representative informed me that I had voided the warranty for the brake system due to changing a rim with an adapter, considered "modified".</p><p></p><p>I would like to check if anyone has a similar experience, and if the service center representative mentioned is correct, or he is just messing up with the rules & regulation of the warranty claim?</p><p></p><p>Appreciate for helping fellows <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" />, thank you.</p></blockquote><p></p>
[QUOTE="Raymond Tan, post: 755097, member: 59006"] Hi all, will like to clarify about warranty claiming affairs. I owed a 530E for about one and a half years' time. Due to my work nature, I have traveled quite a lot on some bad conditions road. My rim was deformed badly and need to replace 1 month ago. After compared the original rim from BMW and a third party rim, I decided to go for third party for a try (since there is no warranty covered on RIM, I think it will not cause any issue on future warranty claim ). The rim required a small converter to installing (picture attached). After changed, the car performs quite well until 2 weeks ago, there is always some serious vibration when braking the car on speed above 50km/hr, it should be the brake system problem. So I decide to go to BMW to check, after few days, they said that I have modified the car rim (with adapter installed) and refused to provide checking further on the brake system under warranty unless I pay. The service center representative informed me that I had voided the warranty for the brake system due to changing a rim with an adapter, considered "modified". I would like to check if anyone has a similar experience, and if the service center representative mentioned is correct, or he is just messing up with the rules & regulation of the warranty claim? Appreciate for helping fellows :), thank you. [/QUOTE]
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