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Message: <blockquote data-quote="kuntakinte" data-source="post: 666942" data-attributes="member: 15653">Let me put it perspective for you.  Vendors can dictate any terms as long as they fall within the ambit of the law and in this case, its not.  It's a direct contravene of the HP Act which states that car dealers can only accept 1% deposit and refund 90% of that amount in the event of cancellation.  Yes, they can argue that customers have been informed prior but the customer can also likewise justify their ignorance by not being properly informed of the Act at time of purchase.  And since the car is selling so well, euromobil did not suffer any losses, you can threaten to lodge a complaint with the consumer tribunal and you have a strong case.If you've ever bought a residential property directly from a developer, you may be aware that the sales and purchase agreement is governed by the HDA Act and is thus standard.  developers are not allowed to dictate their own terms and if they do, action will be taken against them.  That's the best analogy I can offer you.So, go ahead, sign the form but when an unforeseen circumstance arise that may need you to cancel the booking, you know which Act to invoke.</blockquote>